CONNECTING PEOPLE – IMPROVING LIVES

DHL Global Forwarding is one of the world’s leading logistics providers, providing air and ocean freight forwarding services. At GSC (Global Service Center), as the captive Shared Service Provider for DHL Global Forwarding and DHL Freight, we are proud to have nearly 5.000 colleagues across six service delivery centers on a mission to deliver best-in-class business through 12 service lines. Day by day we strive to create a great employee experience, we are proud to be awarded as a Great Place to Work.

YOUR CAREER, DELIVERED

Join DGF Global Service Center Budapest - we are looking for Finance Service line!,,

Job Title: Manager – Finance (RTR)

Job Location: Budapest

In this role, you will have the opportunity to deliver top-quality service within the Finance – Procure to Pay (PTP) Service line, supporting our DGFF regions and countries globally. The role will involve managing RTR processes, collaborating with various stakeholders, resolving queries, maintaining data, monitoring, and actioning requests.

Key Responsibilities:

Process & Performance Management:

• Be a Super User for RTR processes in various Finance systems applicable for RTR and in alignment with the Global Process SOP/Guidelines
• Engage with Country Manager/Regional Champions and work collaboratively to carry out PTP initiatives
• Dealing with adhoc requests which require an expertise from Vendor/Operations/Country
• Review critical Vendor Accounts and liase with Vendors directly to address supplier payments on time
• Liase with Operations to reduce Aged Payables
• Review, research and resolve debit balances in AP ledger
• Expediting Urgent Payment Requests and working collaboratively with Operations on approval etc
• Work with Country & GSC to improve KPIs and performance
• Ensure that the Country adheres to Internal Controls and associated evidencing
• Focus on ensuring positive business impact of Finance within own area – country, region, etc. in scope
• Build and sustain strong working relationships with key stakeholders (in country, region and global offices) to ensure PTP targets are met
• Approve COD / Schedule Payment run / MEC tasks
• Weekly connect with GSC team on performance review

Transformation

• Manage RTR Transformation: Execute the New Workflow strategy for Country in co-ordination with Global Finance & Project Team
• Create SOPs & E-Learning documents where required & train Country Users/Operations on need basis
• Notify countries & users on the new functionalities or changes made in the tool or documents
• Trouble shoot user challenges in systems and process and ensure that these are escalated & resolved

Digitalization

• Having working experience in any of the automation tools or involved/ driven process automation projects

Required Skills/Abilities:

• Bachelor´s degree. A degree in accounting, financial management, ACCA qualification will be an advantage.
• Should have been in RTR Delivery experience of 3-5 years
• Experience in a Shared Services Centre preferred
• Good interpersonal skills and team player
• Understanding of accounting concepts and principles
• Possess good analytical & problem-solving skills
• Target oriented with strong focus
• Flexible with work shift
• Good Typing skills including Numpad (account specific)
• Effective English communication skills, written and verbal
• High level of customer centricity