Job Purpose

We are looking for a Credit & Collection Specialist to manage and follow up on outstanding customer invoices, ensure timely payments, and support healthy cash flow. This role plays a key part in maintaining accurate accounts receivable records and strong relationships with our customers.

Key Responsibilities

• Manage and follow up on overdue invoices for credit customers and the MA!N process
• Update invoice and payment status accurately in MA!N
• Send monthly Statements of Account to customers
• Follow up on customer payments and monitor overdue and delayed accounts
• Monitor MA!N activities and customer account details
• Coordinate and support Accounts Receivable (AR) Sales Meetings with BD and BC teams
• Investigate, handle, and resolve customer queries, disputes, and payment discrepancies
• Share payment details with the GSC team for proper allocation via MA!N and GS Connect
• Prepare reports and submissions for DSO meetings
• Issue reminder letters to customers in line with OTC policy
• Support month-end and MEC closing activities, including AR aging, bad debt journals, and aging notes
• Ensure all payment allocations are completed before AR closing
• Support regional reporting needs (PD reports, SCI customer reports, MA!N issues)
• Maintain balance sheet reconciliations and Blackline documentation
• Collect withholding tax (WHT) slips from customers
• Comply with Quality, Environmental, Occupational Health & Safety, and Business Continuity Management standards and procedures

Job Requirements

• Bachelor’s degree in a relevant field (Master’s degree is a plus)
• Minimum 2 years of experience in Credit & Collection or Accounts Receivable
• Good command of English, both written and spoken
• Strong computer skills and system proficiency
• Solid technical knowledge and attention to detail
• High level of integrity with a clean criminal record

Why Join Us?

You will work in a dynamic environment, gain exposure to regional reporting and systems, and play a critical role in supporting business performance through effective credit and collection management.