DGF Customers

• Portray a professional, courteous and helpful attitude in all dealings with internal and external customers

Operations Compliance Officer

Operations Supervisor

Assistant Operations Manger

Customs Compliance Assistant Manager

Customer Service, Sales, Finance, Operations

• Provide accurate information, updates and status of the shipments.

• Coordinates with operations on delivery requirements

Customs Clearance Management

• Examine the documents being turned over if in accordance with the requirement of Bureau of Customs

• Check completeness of the required document

• Ensures that all documents received are properly covered by Shipping Instructions/SOP

• Identify necessary clearance mode to be performed on the shipment

• Prepares the all documents needed for filing

• Turnover documents for processing with Customs

• Books shipment to CTG and coordinate the required vehicle to be used in undertaking the shipment.

• Coordinates with function unit regarding special instruction for the shipments

• Assist Supervisor in monitoring status of shipments and coordinate with function unit

• Prepares and updates daily monitoring report

• Controls and maintains job file as well as its reference

• Turnover all necessary documents needed for billing

Skills / Qualifications

Skills

• Software skills (Word, Excel, PowerPoint, etc.)

• Communication skills (English), spoken and written

• Knowledge in Customs Rules and Regulations

Competencies

Competency segment ‘Business’

Analysis:

• Anticipates potential problems and does what needs to be done to prevent or effectively address them.

• Checks own work for accuracy and completeness.

• Spots inconsistencies and/or errors in data.

Planning & Organizing:

• Continually seeks to accomplish critical tasks with measurable results. Overcomes obstacles and makes adjustments to achieve results.

• Seeks out the resources to accomplish tasks and achieve goals.

Decision Making:

Competency segment ‘Leadership’

Teamwork:

• Willingly shares knowledge and opinions with others, even outside one’s immediate interest.

• Speaks positively about colleagues, recognizing their contributions to team goals.

Competency segment ‘Personal’

Accountability:

• All documents are in place and secured. Reports are accurate and updated.

Communication:

• Provides both verbal and written information in a timely, clear and concise manner. Listens attentively, and summarizes or asks questions, when needed, to clarify information.

Self Management:

• Remains calm, objective and controlled in responding to urgent or demanding situations. Maintains effective performance under pressure. Stays positive.

Expected Educational Qualifications

• At least 2 years of related experience

• B.S. Customs Administration Graduate or related course