Working Location: Tsing Yi

• Collect and analyze operational data related to undelivered shipments, including exception volumes, root causes, and closure lead times

• Identify and recommend opportunities to streamline operational workflows (e.g., handling of undelivered shipments), addressing process gaps and potential issues

• Collaborate with team members to gather insights and understand operational pain points

• Perform basic root cause analysis to support continuous improvement initiatives

• Prepare initial findings and develop presentation materials to summarize observations for presenting to Ground Operations Management

• Bachelor’s degree (or ongoing studies) in Logistics, Transportation & Logistics Management, Supply Chain Management, or related disciplines

• Proficient in MS Excel and PowerPoint

• Good command of spoken and written Cantonese and English

• Strong interest in pursuing a career in the logistics and express industry

• Prior experience in data analysis, part-time work, or internships is an advantage