IT solution specialist
This job is no longer accepting applications
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Community of Madrid, Spain · Madrid, Spain
Posted on Apr 16, 2026
Job Mission:
* Analysis, design and implementation of IT solutions with Blueyonder or Manhattan that respond to the needs of the business and our customers within the budgets and timelines defined by the projects.
* Responsible for the life cycle of the assigned solutions, ensuring the proper functioning and service availability during the life of the solution
Main Functions:
* Participation in projects that require the implementation or change of the assigned IT Solution with Blueyonder or Manhattan.
* Coordinate the tasks necessary for the fulfillment of the requirements of operations/customers on the IT solution under your area of responsibility. Document, record and maintain all technical knowledge necessary to respond to IT needs on the IT Solution under his/her area of responsibility. Responsibility for the operational execution of IT services, ensuring the application of best practices (e.g. ITIL) and aligned with DP DHL guidelines (logging and management documentation).
* Detecting, controlling and checking systems on IT security, applying DP-DHL guidelines as well as state legal frameworks (license management, access security, LOPD, etc...).
* Recording and reporting relevant information in a timely manner.
* Operational coordination of outsourced IT services as well as their providers (including documentations, SLAs and costs), recording everything according to corporate and local best practices.
* Active collaboration in the alignment with the regional structure (projects, policies, documentation, procedures and recommendations) to achieve corporate IT strategy objectives.
* Promote the rationalization and standardization programs in the IT area, as well as the detailed management and control of software licenses.
* Contribute to the stabilization, standardization and high availability plan of the company's systems, solutions and services in the country, following the best IT practices and corporate guidelines.
* Analyze and study the business specifications, in order to make the appropriate adaptations and modifications to ensure a correct implementation, in medium and high complexity requests.
* Evaluate the technical and economic feasibility of the solutions to be applied.
* Develop the detailed specifications of the solutions and the necessary documentation.
* Elaborate and/or coordinate standard procedures to ensure an effective use of the solutions.
* Execute and/or coordinate the drafting and validation of the necessary tests.
* Training of users on the IT solutions under their responsibility.
* Proactive proposals of new system functionalities, based on a cost/benefit analysis.
* Contribute to the achievement of MA objectives following the policies and guidelines set by the organization.
* Contribute in the process of communication and implementation of specific procedures and processes arising from the implementation of the Integrated Environmental Management System.
* Contribute with the team in the audit process, analyzing possible non-conformities and establishing action plans to respond to them.
* Support the work of the local IT resources at the sites.
* You will support in identifying and coordinate troubleshooting of medium/low complexity IT solutions.
Requirements:
* At least 3 years of experience in Supply Chain.
* Experience in other divisions will be a plus.
* Analysis, design and implementation of IT solutions with Blueyonder or Manhattan that respond to the needs of the business and our customers within the budgets and timelines defined by the projects.
* Responsible for the life cycle of the assigned solutions, ensuring the proper functioning and service availability during the life of the solution
Main Functions:
* Participation in projects that require the implementation or change of the assigned IT Solution with Blueyonder or Manhattan.
* Coordinate the tasks necessary for the fulfillment of the requirements of operations/customers on the IT solution under your area of responsibility. Document, record and maintain all technical knowledge necessary to respond to IT needs on the IT Solution under his/her area of responsibility. Responsibility for the operational execution of IT services, ensuring the application of best practices (e.g. ITIL) and aligned with DP DHL guidelines (logging and management documentation).
* Detecting, controlling and checking systems on IT security, applying DP-DHL guidelines as well as state legal frameworks (license management, access security, LOPD, etc...).
* Recording and reporting relevant information in a timely manner.
* Operational coordination of outsourced IT services as well as their providers (including documentations, SLAs and costs), recording everything according to corporate and local best practices.
* Active collaboration in the alignment with the regional structure (projects, policies, documentation, procedures and recommendations) to achieve corporate IT strategy objectives.
* Promote the rationalization and standardization programs in the IT area, as well as the detailed management and control of software licenses.
* Contribute to the stabilization, standardization and high availability plan of the company's systems, solutions and services in the country, following the best IT practices and corporate guidelines.
* Analyze and study the business specifications, in order to make the appropriate adaptations and modifications to ensure a correct implementation, in medium and high complexity requests.
* Evaluate the technical and economic feasibility of the solutions to be applied.
* Develop the detailed specifications of the solutions and the necessary documentation.
* Elaborate and/or coordinate standard procedures to ensure an effective use of the solutions.
* Execute and/or coordinate the drafting and validation of the necessary tests.
* Training of users on the IT solutions under their responsibility.
* Proactive proposals of new system functionalities, based on a cost/benefit analysis.
* Contribute to the achievement of MA objectives following the policies and guidelines set by the organization.
* Contribute in the process of communication and implementation of specific procedures and processes arising from the implementation of the Integrated Environmental Management System.
* Contribute with the team in the audit process, analyzing possible non-conformities and establishing action plans to respond to them.
* Support the work of the local IT resources at the sites.
* You will support in identifying and coordinate troubleshooting of medium/low complexity IT solutions.
Requirements:
* At least 3 years of experience in Supply Chain.
* Experience in other divisions will be a plus.
* Experience working with Blueyonder, Manhattan or other WMS.
* Between 3 and 5 years in IT environment servicing functions and business.
* Higher education, preferably in the field of Computer Engineering or similar.
* Between 3 and 5 years in IT environment servicing functions and business.
* Higher education, preferably in the field of Computer Engineering or similar.
This job is no longer accepting applications
See open jobs at Deutsche Post.See open jobs similar to "IT solution specialist" Imagine.