Operations Trainee

Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969. Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste no time and join our amazing team at DHL Group. DHL Global Forwarding, Freight (DGFF) is the Group's air, ocean, and road freight specialist. We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally.

DHL Global Forwarding has an opening Operations Trainee in Port-Louis, Mauritius. Join us in connecting people and improving lives!

In this Operations Trainee Position

· Administer import/ export plans and processes to optimize service and performance

· Perform transactional operational tasks related to import/ export in adherence to regulations and internal procedures

· Undertake import/ export entries and support operational activities as per internal procedures and latest local customs regulations

· Prepare calculations for duties, tariffs, price conversions, weight and volume of merchandise imported/ exported from/ to foreign destinations

· Draft, distribute and archive all required import/ export documents

· Check invoices and shipping documents to enhance accordance with federal regulations

· Verify entries to ensure customer requirements are met and suggest routine corrective actions in case of deviations

· Ensure export, import and gateway operations are as per business guidelines and compliant with set expectations

· Administer IT systems related tasks to provide updated information on shipment

· Cooperate with internal functions such as customer service, product, sales, etc.

· Connect with overseas office to check and verify shipment information

· Resolve recurring issues, and suggest enhancements for import/ export work methods focusing on increasing effectiveness and efficiency

Now, here is what we need from you!

· Customs & Trade Compliance: Customs regulations, customs brokerage, customs declarations, import & export processes, dangerous goods regulations, sanctioned countries compliance

· Documentation & Logistics: Bill of Lading, Certificate of Origin, shipment tracking, third-party logistics, airline coordination, regulatory authorities’ liaison

· Data & Systems: CRM systems, Microsoft Excel, data entry, classification, accuracy and data integrity

· Operations & Process Improvement: Continuous improvement, workflow automation, DHL business knowledge, business processes

· Business & Strategy: Business strategy, market research, project management

· Stakeholder & Communication Skills: Stakeholder management, influencing, facilitation, feedback, presentation & storytelling.

We offer:

· Comprehensive training and development opportunities.

· Mentorship from experienced freight forwarding professionals and senior leaders.

· Competitive salary

Why join DHL Global Forwarding?

We are part of Deutsche Post DHL, the world’s leading logistics provider with operations in over 220 countries. Visit our career site on the web at https://www.logistics.dhl/us-en/home/careers.html

Our TOP EMPLOYER prestigious certification attests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees. The development of talented women in our organization will be a focus for us and an important part of our DGF Strategy 2025.

We aspire to become the undisputed leader in our industry, when people think of forwarding; we want them to think DGF because we have:

• The largest global network with more than 30,000 passionate employees
• The most efficient processes and fastest response times
• The best solutions and best customer service

Our Vision: The Logistics Company for the World.

Our Mission: Excellence. Simply Delivered.
Our Purpose: Connecting People, improving lives.
Our Values: Respect & Results
Our Goals: Employer, Provider, and Investment of Choice, Living Responsibility

DHL Global Forwarding is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.