Customs Operations Specialist
Deutsche Post
Pasay, Metro Manila, Philippines
Posted on Apr 16, 2026
Key Activities
DGF Customers
- Portray a professional, courteous and helpful attitude in all dealings with internal and external customers
Operations Compliance Officer
Operations Supervisor
Assistant Operations Manger
Customs Compliance Assistant Manager
Customer Service, Sales, Finance, Operations
- Provide accurate information, updates and status of the shipments.
- Coordinates with operations on delivery requirements
Customs Clearance Management
- Examine the documents being turned over if in accordance with the requirement of Bureau of Customs
- Check completeness of the required document
- Ensures that all documents received are properly covered by Shipping Instructions/SOP
- Identify necessary clearance mode to be performed on the shipment
- Prepares the all documents needed for filing
- Turnover documents for processing with Customs
- Books shipment to CTG and coordinate the required vehicle to be used in undertaking the shipment.
- Coordinates with function unit regarding special instruction for the shipments
- Assist Supervisor in monitoring status of shipments and coordinate with function unit
- Prepares and updates daily monitoring report
- Controls and maintains job file as well as its reference
- Turnover all necessary documents needed for billing
Skills
- Software skills (Word, Excel, PowerPoint, etc.)
- Communication skills (English), spoken and written
- Knowledge in Customs Rules and Regulations
Competencies
Competency segment ‘Business’
Analysis:
- Anticipates potential problems and does what needs to be done to prevent or effectively address them.
- Checks own work for accuracy and completeness.
- Spots inconsistencies and/or errors in data.
Planning & Organizing:
- Continually seeks to accomplish critical tasks with measurable results.
- Overcomes obstacles and makes adjustments to achieve results.
- Seeks out the resources to accomplish tasks and achieve goals.
Decision Making:
Competency segment ‘Leadership’
Teamwork:
- Willingly shares knowledge and opinions with others, even outside one’s immediate interest.
- Speaks positively about colleagues, recognizing their contributions to team goals.
Competency segment ‘Personal’
Accountability:
- All documents are in place and secured. Reports are accurate and updated.
Communication:
- Provides both verbal and written information in a timely, clear and concise manner. Listens attentively, and summarizes or asks questions, when needed, to clarify information.
Self Management:
- Remains calm, objective and controlled in responding to urgent or demanding situations. Maintains effective performance under pressure. Stays positive.
Educational Qualification:
- At least 2 years of related experience
- B.S. Customs Administration Graduate or related course
