Responsibilities:

• Administer starbroker/air freight activities as part of the starbroker/air freight product and capacity management plans to support the commercial plans in line with business objectives, corporate guidelines and policies.
• Under limited supervision, to support team members in providing allocation and reservations of freight on planned linehaul and flights required for hub and operations performance
• Administer operational activities while ensuring effective resource management and optimizing productivity for the day-to-day operations
• Support team members in timely monitoring and accurate updating of products
• Provide timely and effective administrative support to maintain databases with specific information to enable quick responses to specific network queries
• Gather data and information for customers and maintain close business relationship with existing clients and enhance customer retention
• Perform broad range of tasks and activities to consolidate, record information and handle day-to-day shipment documentation
• Follow up recent developments of new solutions, services, lane and traffic development
• Follow and achieve compliance on starbroker/ air freight product and capacity management methods focusing on increasing effectiveness and efficiency

Requirements:

• Degree or above or qualification equivalent to Level 4 of Qualifications Framework (QF)
• 4 year or above relevant experience in logistics industry is desirable
• Good command of both written and spoken English and Chinese
• Strong negotiation, interpersonal and communication skills
• Energetic, independent and responsible
• Detail-oriented and customer focus
• Proficient in PC operations, e.g. MS Excel, PowerPoint & Outlook
• Less experienced candidate will be considered as Executive
• Immediate available is an advantage