CDZ TEAM LEADER

Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969. Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste no time and join our amazing team at Deutsche Post DHL (DPDHL). DHL Global Forwarding, is the Group's air, ocean, and road freight specialist. We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally.

DHL Global Forwarding has an opening for CDZ TEAM LEADER in Cameroon. In this role, you will develop and administer customs and trade compliance plans and processes to provide clearance of freight documentation through the relevant customs authorities, and work with customers to guide and advise on customs regulation qualifications in line with business strategy and objectives, as well as corporate guidelines and policies.

Join us in connecting people and improving lives!

In this CDZ TEAM LEADER position

• You will execute customs and trade compliance plans and processes to optimize service and cost performance in customs clearance activities.
• You will contribute to planning and directing the flow of air and surface traffic to and from foreign destinations to ensure customs clearance is completed in a timely and efficient manner.
• You will monitor shipped items, shipping validity dates, and debits and duties/tariffs at government institutions.
• You will execute customs entries, categorize goods based on information provided by customers, and undertake customs security filings.
• You will close out post-clearance modifications, execute inbound and outbound documentation, archive customs documents, and record customs shipment information and physical status.
• You will calculate duties, tariffs, price conversions, and the weight and volume of merchandise exported to and imported from foreign destinations.
• You will impart guidance on pricing and margins and provide support on bids, RFQs, and customer presentations.
• You will resolve customer issues and appropriately manage incidents such as escalations and disputes raised by internal or external customers.
• You will stay updated with the latest regulatory changes and ensure adherence to compliance standards, legal requirements, and import/export control legislation.
• You will pursue activities for issuing and controlling import licenses and manage processes and controls within the export area.
• You will collaborate with counterparts in customs authorities and government bodies to enable smooth operations and meet regulatory compliance requirements.
• You will participate in the development and implementation of workflow models between central customs operations and transactional operations teams.
• You will study and resolve issues in day-to-day delivery and implement practices and quality standards for customs focused on increasing effectiveness, efficiency, and cost control.
• You will research, identify, and obtain the permits, licenses, and certificates required for customs clearance and general customs formalities.
• You will advise customers on legal and customs topics, including trade compliance matters such as shipments to sanctioned countries.

Now, here’s what we need from you.

• Skills: Customs, Trade Compliance, Customs Regulations, Customs Brokerage, Customs Declaration, Customs Valuation, Customer Requirements, Tariffs, Import Export, CRM, Denied Party Regulations, Sanctions, Export Control, Classification, Bill Of Lading, Certificate Of Origin, Tracking, Third Party Logistics, Airlines, Authorities, E-Commerce, Accuracy, Microsoft Excel, Data Entry, DHL Business Knowledge, Business Processes, Business Strategy, Market Research, Project Management, Stakeholder Management, Influencing, Feedback, Presentation & Storytelling, Facilitation.
• Education Level: Bachelor’s Degree or equivalent experience/qualification.
• Experience Level: more than 4 years.

We offer:

• Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals.
• Possible further career development.
• Competitive salary.

Why join DHL Global Forwarding?

We are part of Deutsche Post DHL, the world’s leading logistics provider with operations in over 220 countries. Visit our career site on the web at https://www.logistics.dhl/us-en/home/careers.html

Our TOP EMPLOYER prestigious certification attests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees. The development of talented women in our organization will be a focus for us and an important part of our DGF Strategy 2025.

We aspire to become the undisputed leader in our industry, when people think of forwarding; we want them to think DGF because we have:

• The largest global network with more than 30,000 passionate employees
• The most efficient processes and fastest response times
• The best solutions and best customer service

Our Vision: The Logistics Company for the World.

Our Mission: Excellence. Simply Delivered.
Our Purpose: Connecting People, improving lives.
Our Values: Respect & Results
Our Goals: Employer, Provider, and Investment of Choice, Living Responsibility

DHL Global Forwarding is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

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