Customer Service Frontline agent

Customer Service Frontline agent provides information to DHL customers by phone about our services, registers shipments, and tracks them in the global DHL system. By ensuring the highest level of service, the best solutions for customer needs are found.

You have:

• Excellent Latvian and English language skills
• A positive and friendly attitude, strong communication skills, and responsiveness
• Independence, a sense of responsibility, and the ability and willingness to work in a team
• Logical thinking and a creative approach to solving complex situations, as well as stress resilience
• Previous experience in customer service will be considered an advantage

You are looking for:

• A dynamic job in the world’s leading logistics company
• A base salary from EUR 1480–1628 gross
• Social guarantees and three types of insurance
• Training, growth opportunities, and a professional work environment
• A job in a modern office at Riga Airport
• Employee events and participation in socially responsible projects

We provide a taxi to/from Riga city center.