Support the timely and accurate conduct of accounts receivable process. Ensure timely receipt of payments from all customers and escalate instances of sticky debtors or non-payments for further probing and action

2. Key Responsibilities

Responsibilities

· Conduct accounting of all receivables transactions in adherence to defined accounting guidelines, practices and standard operating procedures

· Responsible for accurate data entry for all receivables for the purpose of maintaining records on accounts receivable transactions

· Generate invoices as per the terms and conditions in the customer contract and agreed payment schedule

· Coordinate with the bank on a daily basis to ensure that payments are confirmed by the client and are received in a timely manner

· Conduct accounting and processing of all COD, FOD, DOD, octroi and other collections in a timely manner

· Monitor the cash outstanding amounts and the balances of credit customers; report deviations to the superior

· Escalate non-payment and sticky debtors to the superior for further probing and action, including legal remedy, if needed

· Generate debit notes / credit notes in case of withholding of payments by the customer, wholly or in part, due to any issues or deviations in the planned delivery

· Check all customer ledgers for overdue, pending tax payments, appropriations or any recoveries

· Conduct accounting of all remittances received across the country of various vouchers and octroi remittances from the regional accounting teams in various banks

· Conduct timely clearance of all bank reconciliation entries

· Respond to and satisfactorily resolve queries raised by internal and statutory audits

· Prepare and submit MIS, as required by the superior

3. Key Result Areas and Key Performance Indicators

S.No.	Key Result Areas	Key Performance Indicators
1.	Ensure efficiency in accounts receivable operations	· Adherence to timelines for accurate accounting of payments received from customers
		· Adherence to timelines for filing and recording of customer invoice along with the tax invoice
		· Adherence to timelines for accurate completion of processing and accounting of cash on delivery, freight on delivery, demurrage, octroi transactions
2.	Ensure efficiency and timely completion of collections and recoveries	· % collections (including cash outstanding) completed on time
2.		· Adherence to timelines for escalations in case of sticky debtors
3.	Maintenance of documentation and record keeping	· Number of deviations observed in documentation requirements
4.	Ensure performance driven culture	· Adherence to performance management system timelines and guidelines