With a global team of 5600+ IT professionals, DHL IT Services connects people and keeps the global economy running by continuously innovating and creating sustainable digital solutions. We work beyond global borders and push boundaries across all dimensions of logistics. You can leave your mark shaping the technology backbone of the biggest logistics company of the world. All our locations, Malaysia, Czech republic, India, Germany and the Americas earned #GreatPlaceToWork certification, reflecting our commitment to exceptional employee experiences.

At IT Services, we are passionate about Middleware. Our Global Middleware Messaging team is continuously expanding. No matter your level of System Support Specialist proficiency, you can always grow within our diverse environment.

Timely delivery of DHL packages around the globe in a way that ensures customer data are secure is in the core of what we do. You will provide second level day-to-day operations support for all Middleware technologies (WebSphere MQ, Kafka, Weblogic Application Server, WebSphere Application Server, Tomcat, IIS, SFTP, Jboss, Apache) virtualization platform and infrastructure operations that underpin the delivery of business solutions. You will help investigate and resolve incidents, which were not resolved in lower support levels. Sometimes, issues might get tricky and this is where cooperation on troubleshooting with other IT support teams and specialists will come into play. You will also work with product vendors for incident escalation, bug and security fixes.

As a Senior System Support Specialist, having IBM MQ is a huge plus. Very good knowledge of Kafka, Web ,Middleware Technologies and Public Cloud(Azure) will also be an integral part of this role.

You are an Infrastructure and Middleware aficionado, therefore you have a good understanding of different OS platforms such as RedHat Linux, Windows and Openshift. You are able to work independently, prioritize and organize your tasks under time and workload pressure. Working in a multinational environment, you can expect cross-region collaboration with teams around the globe, thus being advanced in spoken and written English will be certainly useful.

• An extra week of holiday (25 days/year), 6 Self-sickness days, Full compensation for up to 10 days absence due to illness/year, Up to 3 additional personal paid days off for long-term service

• Annual bonus

• On-going professional & technical training and certifications

• Flexible working hours with home office possibilities

• Edenred Cafeteria program including fully covered lunch vouchers; pension/life insurance, medical membership

• Multisport card, Discounts with selected partners, Company events and Health Days, Fruit days, One-time maternity grant, Opportunity to buy Deutsche Post AG shares at a discount, and much more

Hi, my name is Andreses Roque-Lontok and I’m a team manager. I started my career at DHL IT Services back in 2009, when I took a role as Systems Engineer in the Middleware team. Gaining more hands-on experience with Middleware has always fascinated me. In 2021, I moved to a management role, being Global Manager of Messaging Team. Together with the strong support of a multinational & diverse team, we are working on our common ambition – technology. Looking forward to having you onboard!

DHL is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other protected characteristic.