Who is DHL Global Forwarding?

DHL Global Forwarding (DGF) is part of the DHL Group. While the DHL Group employs more than 580,000 people globally, DGF has around 31,000 freight forwarding experts in more than 190 countries around the world, with around 1,000 of us based in the UK across 15 Sites. As the experts in Freight Forwarding since 1815, we are the global specialists in Air, Ocean and Rail Freight.

You name it, we’ve shipped it - from brown bears to aircraft engines, to lifesaving medicines and luxury cars! We are also proud to partner with some of the well-known global sporting series, movie franchises and music tours.

Our people are at the heart of what we do, and we’re committed to helping our Forwarders to realise their full potential, supported by our own development journey - Certified International Forwarder

(CIF).

Our Values

Every day we are guided by our values: Passion, Entrepreneurship, Excellence and Teamwork.

We are extremely passionate about our people and what we do, which is why DHL Global Forwarding is recognised as a Top Employer and a Great Place to Work, because we are specialists in providing Excellence, Simply Delivered.

In addition to our values, we promote an open and honest feedback culture based on Respect & Results, whereby our employees embrace diversity, equity, inclusion and belonging, while ensuring that we never compromise our integrity and compliance.

Role Overview

As an Aero Engine Movement Co-Ordinator, you’ll use your talents to create innovative solutions and shape the future across our business. Join a global network of passionate Aerospace experts, to take your career to the next level.

Key Responsibilities:

• Provide a flawless service to ensure the safe and compliant air freight shipping of customer’s engines around the globe.
• Provide technical advice, expertise and guidance to origin/destination stations, hauliers and airlines to ensure the handling and transporting engines is in accordance with relevant engine storyboards and SOPs.
• Execute the Engine Movement Plan following a defined process following all steps and milestones are met in a timely manner.
• Work closely with local DGF stations to ensure they are compliant to the requirements of the Engine Movement Plan.
• Ensure quotes are accurately calculated to remain compliant to the cost-plus pricing structure.
• Conduct pre-shipment quality calls ensuring the shipping plan is defined and in place.
• Communicate with suppliers including truck companies and airlines
• Liaise with customer contacts to; understand their requirements, manage expectations and keep them updated of progress.
• Act as the glue between shipper, consignee, DGF teams, suppliers and the customer.
• Identify and own issues should they occur, finding solutions to keep the engine safe and meet customer expectations.
• Completion of daily tasks in line with the defined SOP’s
• Specify Technical Requirements

Skills and Experience:

• Strong Analytical and problem-solving skills
• Team player – able to communicate effectively as part of a remote team
• Strong organisational skills & excellent ability to prioritise workload
• Strong interpersonal skills
• Experience of working with oversees teams
• Support Change – Able to support change and suggest ways of development
• Process driven – capable of following a process thoroughly and identifying ways of improvement and challenge non-conformance
• Freight Forwarding Experience (Air preferred)
• Good customer service skills
• Ensures that all interactions are compliant with DPDHL Code of Conduct and other compliance requirements e.g. anti-corruption
• Contribute to the First Choice continuous improvement program

Benefits:

• A competitive salary
• Generous holiday entitlement
• Pension scheme which includes life assurance
• Access to professional employee assistance and wellbeing programme
• A competitive package of voluntary benefits including retail, entertainment, gym membership, cycle to work scheme, contribution to eye care costs, and many more discounts
• Training and Development opportunities with a strong focus on internal promotion

HOURS/SHIFT PATTERN: 37.5 hours per week (shift requirements and one in eight weekends on call)

REPORTS TO: Centre of Excellence Team Leader

Please note: Due to the nature of our business we are regulated by the CAA (Civil Aviation Authority), therefore it is compulsory for all applicants once offered employment to provide a full 5 year employment history. Additional to this we are required to carry out a Criminal Record Check.

What’s Next?

If you would like to be considered for this position, then please apply via our careers website with a copy of your CV outlining your experience to date and suitability for the role.

DHL is the leading global brand in the logistics industry. Our DHL divisions offer an unrivalled portfolio of logistics services ranging from national and international parcel delivery, e-commerce shipping and fulfillment solutions, international express, road, air and ocean transport to industrial supply chain management. DHL connects people and businesses securely and reliably, enabling global sustainable trade flows.

Our culture is focused on personal commitment – to our customers, to each other, to our communities and to the environment. We reward excellent work and we nurture the talents of our employees. This enables you as an employee to develop your expertise and your career in different areas or divisions – and even in other countries.

We are committed to creating a workplace that ensures mutual respect and is focused on results. We hire talented people from all backgrounds – irrespective of gender, disability, nationality, ethnicity, social background, religion and beliefs, age or sexual orientation and identity. Diversity enriches our workplace, drives our success, and helps us deliver excellence.