We are seeking a dynamic and commercially driven professional to lead our Air Freight Export Operations and Commercial Coordination (ACC) function. This role requires a strategic leader with strong operational expertise, commercial acumen, and the ability to drive performance, service excellence, and business growth within a fast-paced logistics environment.

The selected candidate will be responsible for overseeing end-to-end air export operations, pricing and tender management, carrier partnerships, compliance, and operational performance while ensuring alignment with global standards and business objectives.

Key Responsibilities

• Lead and manage Air Freight Export Operations and Commercial Coordination (ACC) to ensure operational efficiency, service excellence, and profitability.

• Drive strategic initiatives across export operations, pricing, RFQ/tender management, carrier negotiations, and capacity planning.

• Ensure seamless execution of export shipments, regulatory compliance, and adherence to global operational standards and policies.

• Build and maintain strong relationships with customers, carriers, service providers, customs stakeholders, and internal teams to support sustainable business growth.

• Lead, mentor, and develop high-performing teams while fostering a culture of accountability, collaboration, and continuous improvement.

• Monitor operational performance and key business KPIs, proactively driving process optimization and customer-centric solutions.

• Partner with regional and network teams to strengthen commercial opportunities, service delivery, and operational capabilities.

• Champion innovation, operational hygiene, and service quality across the Air Freight function.

Qualifications & Key Requirements

Must Have

• 8–10 years of experience within the logistics, freight forwarding, or airline industry.

• Proven experience in managing and leading operational teams.

• Bachelor’s Degree from a recognized university.

• Strong leadership capabilities with the ability to drive operational excellence and a high-performance culture.

• Sound commercial understanding with experience in pricing, carrier management, and stakeholder engagement.

• Strong analytical, decision-making, communication, and problem-solving skills.

Preferred

• Professional qualifications or certifications in Business Administration, Operations Management, EXIM, or IATA.

• Knowledge of international trade regulations and customs compliance.

• Strong understanding of Indian export trade, trade lanes, commodities, and market dynamics.