In this role, you will have the opportunity to operate on Project & Process services we offer for Air freight, support product with standardization in processes, manage projects and drive best practise sharing and continuous improvements.

Key Responsibilities:

• Track status of project deliverables and milestones.
• Collaborate with stake holders participating in the projects.
• Interact with country representatives and various stake holder in your regular execution of assigned tasks.
• Participate in problem solving and process improvement process together with team manager.
• Assist to meet performance targets.
• Evaluate department processes. Recommend and coordinate needed changes based on process analysis.
• Drive standardization in the processes.
• Work closely with colleagues in the business to identify solutions, best practices and KPIs to improve existing processes.
• Assist staff to resolve complex problems and responsible for quality control.
• Ensure thorough documentation for the process.
• Participate in additional projects assigned by the team manager.
• Ensure process compliance and drive Customer Satisfaction Processes
• Manage large, complex, multi-stakeholder programs across global teams and functions.
• Drive end-to-end project governance, execution, risk management, and stakeholder alignment for assigned initiatives.
• Collaborate effectively with senior leadership and cross-functional global teams to support strategic initiatives.
• Support operating model transformations, process harmonization initiatives, and other strategic transformation programs.

Required Skills/Abilities:

• Graduate (Bachelor’s degree from a recognized University in any discipline)
• Minimum 5-8 years of experience.
• Logistics background / Air Freight operations experience will be added advantage.
• Must be familiar with CW1
• Good Computer knowledge (words, excel, power point, Power BI).
• Good Communication (verbal and written) and interpersonal skills.
• Project Management Skills and usage of various AI tools available.
• Strong project governance, execution, and risk management capabilities.
• Ability to operate confidently with senior leadership and global teams.