Financial

· Support Area Head in developing the budget for the Area

· Ensure adherence to budgeted capital and operational costs for the Area; Track Operating Costs on a regular basis and take corrective actions, if any

Operational

· Ensure timely, accurate and profitable delivery of shipments to customers as per contractual terms and conditions through effective management of Area operations

· Oversee the management of all Service Centers in the Area to ensure efficient operations

· Drive key performance metrics for various operations processes in the Area (Service Centers)

· Ensure adherence to Standard Operating Procedures and Execution Excellence in the Area (e.g. On-time delivery performance, Transit times, RTO reduction, Timely connectivity onto the network, Reduction in errors, etc.)

· Support reach enhancement initiatives like Tier 2 and Tier 3 cities expansion, RSP development, etc. in the area as per the organization strategy

• Ensure optimum productivity and utilization of fleet (feeder and milk runs) in the Area
• Evaluate existing infrastructure for operations in the Area vis-à-vis growth targets and prepare capital expenditure or capacity expansion proposals (service centers); Seek approval from the Area Head and forward the proposals to the concerned authorities for further due diligence/approvals

People

• Provide direction, guidance and support to function employees in the Area to help them discharge their duties effectively
• Monitor the performance of the team on a continuous basis to identify key performers
• Mentor and coach subordinates to develop the team’s capabilities and build a robust succession pipeline