Overall job purpose:

- Supports the customer facing organization by:
- Preparing quotations and contracts

- Supporting the customer contact by preparing customer documents

- Providing customer information, supporting the identification and qualification of leads

- Analyzing Sales Index

- Preparing Sales reports

Main tasks & key respon-sibilities:

- Supports the customer facing organization (Key Account/Field Sales/TeleSales and Trade Lane Teams) by:

- Preparing quotations and contracts (incl. rate proposals and proposal writing)

- Supporting the customer contact by preparing customer documents

- Supporting the customer planning and implementation process

- Providing customer information, supporting the identification and qualification of Sales leads

- Analyzing Sales Index

- Preparing business reviews

- Preparing Sales reports e.g. Sales Index reports including revenue development, churn rates, hit rates, pipeline size, etc. by customers

Qualifications:

- Broad understanding of the global forwarding industry and the DGF business models

- Ability to handle multiple and hanging priorities

- Ability to work effectively, independently and in a Team environment.

- Excellent verbal and written communication skills

- Excellent basic business skills

- Experience with MS Office e.g. Outlook; experience with CRM tools preferred