Classification Agent

Deutsche Post
Deutsche Post

Samut Prakan, Thailand

Posted on Aug 14, 2026

Overall Role Purpose

Support the outbound clearance and the export process within established standards and transit times.

Responsibilities:

  • Portray a professional, courteous and helpful attitude in all dealings with customers
  • Support with the practical experience and knowledge in daily activities to achieve goals and objectives
  • Liaise with customs officials on specific duties payable and problem shipments.
  • Coordinate with Terminal Operator about manifest amendment
  • Build-up the co-operative relationship with the practical levels in HUB & Gateway and provide the positive attitude /solution when necessary
  • Ensure the accurate preparation of Export Customs declarations and the timely provision of those for review (as required)
  • Ensure that customer databases are maintained
  • Resolve specific disputes or provide advice on technical issues with internal customers.
  • Maintain a thorough knowledge of Customs practices and procedures
  • Coordinate with Customs Clearance team for additional info, paper work, related data and document
  • Ensure that physical movement of Dangerous Goods and Medical Express/WMX cargo meets customers and internal requirements and is completed in an efficient and safe manner.

Qualifications

  • 3 years relevant experience of working with customs clearance matters within transportation, logistics or import / export industry
  • Bachelor’s degree in related field
  • Strong Thai customs regulations & Solid customs tariff knowledge
  • Detail oriented, Planning and organizing
  • Numerical skills
  • Speed typing
  • Fair English proficiency
  • Good interpersonal skills
  • Problem solving skills
  • Basic computer skill set; MS Word, MS Excel
  • Basic paperless system knowledge and skills