Operations

Customer Service

North Rhine-Westphalia, Germany

Servicing ~425,000 active customers in more than 50 service countries across Europe with ~2,800 employees, DKV Mobility is the leading B2B platform for on-the-road payments and solutions with a history of purpose-driven growth for over 90 years. We offer access to the largest energy-agnostic acceptance network in Europe, including ~73,000 conventional fuel service stations, >1 million public and semi-public EV charge points, and ~25,000 alternative fuel service stations. Moreover, DKV Mobility is a leading provider of toll payment solutions in Europe, while also offering mobility solutions including vehicle services at ~36,000 vehicle service stations and innovative digital solutions. Based on our financial solutions revenue, we are a leading VAT refund service provider. In 2024, DKV Mobility generated a transaction volume of €19bn and revenue of €839m. Our purpose is to drive the transition towards an efficient and sustainable future of mobility.

DKV Mobility

Head of eCommerce Customer Operations (gn) Vollzeit/Teilzeit (hybrid)

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