Head of Commercial Platforms (gn) full-time / part-time (hybrid)

DKV Mobility
DKV Mobility

Posted on Jun 23, 2026
As Head of Commercial Platforms, you are responsible for the strategic direction and continuous development of the entire commercial tech stack—across Sales, Marketing, Customer Service, and eCommerce. You lead an international Product Owner organization, manage key tool and platform decisions, and ensure that systems deliver not just an "IT landscape" but real business impact. You lead an international Product Owner organization and define clear ownership, priorities, and governance structures for all commercial systems at DKV Mobility. You manage RFX, vendor, and business case processes for commercial systems and bring decisions to final approval in close alignment with IT. You make well-informed make-or-buy decisions, choosing between standard solutions, custom development, or tool replacement based on business value, scalability, and cost. You are responsible for the overall prioritization of requirements from Sales, Marketing, Customer Service, and eCommerce within a unified tool roadmap, balancing business value, technical feasibility, and available delivery capacities. You drive the continuous development of the commercial tooling landscape—including RFC funnel, backlog management, prioritization, and close alignment with IT, CoEs, and other delivery partners. You ensure rollout, adoption, and effectiveness of platforms in day-to-day operations through enablement, usage governance, performance tracking, and optimization based on feedback and data. You actively contribute to ensuring stable system performance and high platform usability—for both internal users and external customers across all touchpoints. You proactively drive automation and AI adoption in the commercial domain and translate relevant use cases into scalable, operational solutions with measurable business impact.