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Data Analyst



IT, Data Science
Milan, Italy
Posted on Saturday, November 18, 2023

E.ON Energia S.p.A. | Permanent | Full time | Milano


The new E.ON is one of the strongest operators of European energy networks and energy-related infrastructure, as well as a provider of advanced customer solutions for more than 50 million customers. With a total of over 75,000 employees we are represented in 15 countries. This makes us ideally positioned to help drive Europe's energy transition. By focusing on two sustainable growth areas and with the acquisition of innogy, E.ON fully commits itself to the fundamental transformation of the energy world. As one of Europe’s largest energy service providers we will actively drive the energy transition in Italy and Europe. Combining the expertise of both companies will also make E.ON a pioneer in developing new and innovative energy solutions and attract the brightest minds in the energy sector.


E.ON in Italy is one of the main energy operators concerning the sale of energy solutions, with over 900,000 customers. In line with the strategic positioning of the Group, E.ON Italia focuses on the proposal of competitive energy products and services capable of responding to the new needs of consumers for a smarter and more efficient use of energy.


For the Data Science team within the Business Analytics and Process Excellence area we are looking for Data Analyst. The successful candidate will turn data into information, information into insight and insight into business decisions.


The team's mission, situated within the Customer Value Management and Data Office business unit, is to enhance the economic value, satisfaction levels, and loyalty of the customer base. This is achieved through a data-driven approach, by leveraging statistical and advanced analyses, visualization reports, machine learning models to extract useful insights. This approach serves as the foundation for understanding customer behaviors and devising strategic actions to achieve the company's goals. This mission is achieved also through the Customer Data Room cross-functional work which leverages the company data assets and technologies to support the different business units.


Main Responsibilities:

Data Analyst responsibilities include conducting full lifecycle analysis, from requirements collection and understanding to design and implementation, to monitoring after deployment. She/he will develop analysis and reporting capabilities and will also monitor performance and quality control to identify improvements:

•    Using automated tools to extract data from primary and secondary sources (data mining)
•    Removing corrupted data, fixing coding errors and reorganizing data in a readable format (data cleaning)
•    Performing analysis to assess quality and meaning of data (data quality)
•    Using statistical tools to identify, analyze, and interpret patterns and trends in complex data sets that could be helpful for the diagnosis and prediction (data analysis)
•    Preparing reports for the management stating trends, patterns, and predictions using relevant data (data visualization)
•    Working with data scientists, data engineers, business analysts and management heads to identify process improvement opportunities, suggest system modifications, and devise data governance strategies (cross contamination and process optimization)
•    Preparing final analysis reports for the stakeholders to understand the data-analysis steps, enabling them to take important decisions based on various facts and trends (communication)


Key Skills:

•    1-2 years data analysis background experience
•    Strong mathematical skills to help collect, measure, organize and analyze data 
•    Knowledge of programming languages (Mandatory SQL; Optional: Python, R)
•    Knowledge of data visualization software like Power BI, Tableau, Qlik
•    Adept at queries, writing reports, and making presentations
•    Problem-solving skills
•    Accuracy and attention to details
•    Team-working skills
•    Verbal and written communication skills


Add-on roles and skills:

•    Take a holistic view of a business problem or challenge
•    Work with individuals across the organization to get the information necessary to drive change
•    Engage and communicate with stakeholders at all levels of the organization
•    Present recommendations clearly and persuasively for a range of audiences


Do you have questions?

For further information please contact Elisabetta Servadei. If you are convinced that this is the next step in your career, register and apply online (Job Req ID: 221135 ).
Shaping the future of energy together!


What you need to know:

Contract type: Permanent
Working time: Full time
Company: E.ON Energia S.p.A.
Function area: Data / IoT