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Product Manager, Retail Operations

Foot Locker

Foot Locker

Product, Operations
United States
Posted on Jun 15, 2024
Overview

Footlocker Inc is currently recruiting a Product Manager, Retail Operations, who will be responsible for defining and executing the strategic direction of our Back of House technology capabilities to enable the Store Associate Experience. This individual relies on their deep understanding of the target market/industry to collaborate with business domain partners and subject-matter experts to identify solutions, unlock digital assets, and solve complex problems.

The role interacts with their product team and relevant stakeholders to translate the vision into a delivery roadmap that considers organizational milestones, sequencing, capacity constraints, and dependencies. They identify, build, and manage strategic partnerships with other teams and groups in the organization to improve overall delivery effectiveness.


Responsibilities

  • Product Strategy and Vision: Develop and communicate a compelling product strategy and vision for Back of House capabilities, aligning with Foot Locker’s business objectives.
  • Lead Agile Pods: Support agile methodologies within the Store Technology product teams, focusing on delivery and value creation against aligned objectives and key results (OKRs)
  • Roadmap Development: Create and manage a comprehensive product roadmap that outlines prioritized features, enhancements, and innovates for our Back of House capabilities.
  • Cross-functional Collaboration: Collaborate closely with engineering, design, CX, Store Operations and other departments to ensure successful execution of product initiatives. Foster a culture of collaboration and cross-functional communication.
  • Market Analysis: Conduct thorough market research to identify industry trends, competitive landscape, and customer needs and utilize insights to drive product decisions.
  • Customer Insights: Deeply understand customer behavior, preferences, and pain points through user research, data analysis, and direct interactions and translate insights into actionable product improvements.
  • Product Development: Lead end-to-end product development processes from concept to launch ensuring on-time and high-quality delivery of products.
  • Performance Metrics: Define and track objectives and key results (OKRs). Regularly assess product performance and iterate on strategies to drive growth and customer satisfaction.
  • Stakeholder Communication: Effectively communicate product updates, progress and insights to executive leadership, stakeholders, and relevant teams within the organization.

Qualifications

  • Experience: A minimum of 5 years of experience in product management, with a focus on Retail, Point of Sale, or adjacent capabilities.
  • Domain Expertise: Strong understanding of In Store technology solutions. Familiarity with retail industry trends and best practices is essential.
  • Strategic Thinking: Proven ability to think strategically, define product strategies, and translate them into actionable plans that drive business outcomes.
  • Leadership Skills: Ability to lead cross-functional teams and inspire others to achieve product goals.
  • Communication: Exceptional communication skills, both verbal and written. Ability to convey complex concepts to technical and non-technical stakeholders.
  • Analytical Mindset: Strong analytical and problem-solving skills, with the ability to leverage data-driven insights to make informed decisions.
  • Collaboration: Demonstrated ability to collaborate effectively with diverse teams and build strong working relationships across the organization.
  • Results-Driven: A track record of delivering successful product launches and achieving measurable results.
  • Education: Bachelor's degree required; an MBA or Master's degree is a plus.

Benefits

The annual base salary range is $107000 - $125000 / year. This range represents the anticipated low and high end of the salary for this position. This role is also eligible to receive short term incentives that align with individual and company performance. Salary will be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data. Salary is one component of the Foot Locker, Inc. total compensation package, which includes the below.

Foot Locker Benefits:

  • Employee Discount
  • Paid Time Off
  • Medical | Dental | Vision Coverage
  • 401(k) | Roth 401(k)
  • Stock Purchase Plan
  • Life Insurance
  • Flexible Spending Account
  • Opportunities for Advancement
  • Tuition Reimbursement for Qualified Courses
  • Strong Company Culture
  • Employee Resource Groups