You can’t think of anywhere else you’d rather be. You enjoy coaching and teaching your team to continually improve how they deliver a great in-store Customer Experience, and you’re now ready to start leading the team with all aspects of the Customer Experience, including: store operations, training, employee management, visual merchandising, and asset protection. In the absence of the Store Manager, you will assume all managerial duties. Your performance will be measured by your ability to drive sales and maximize profit goals for a specific store.

Qualifications

Proven experience driving sales, payroll, and KPI performance, with a clear understanding of how daily decisions impact the business
Demonstrated ability to develop, coach, and promote team members into leadership roles
Strong operational discipline, including inventory management, loss prevention, and execution of company standards
Comfortable leading the business in the Store Manager’s absence and making sound decisions independently
Ability to give clear, direct feedback and hold team members accountable while maintaining a positive store culture
Experience partnering with Store Manager on hiring, scheduling, performance management, and succession planning
High level of ethics, values, integrity, and trust
Flexible availability – including nights, weekends, and holidays

Responsibilities

Coaching, and motivating your team to drive sales that deliver exceptional customer service
Ensuring high levels of customer satisfaction by being knowledgeable on all products offered, and teaming up with co-workers to provide excellent sales service
Delivering sales, customer experience, merchandising, visual, and operational expectations
Act as a partner between customers, sales associates and store leadership
Ability to learn and share expertise of products and trends to fit customer’s needs
Maintains an awareness of all product knowledge, and current or upcoming product / trends
Contributes to a positive and inclusive work environment

Benefits