As a Senior Operations Manager for Foot Locker, you will play a key leadership role in overseeing and optimizing our day‑to‑day operational performance. In this position, you will lead, direct, and coordinate operational activities while driving continuous improvement across efficiency, cost control, safety, team member utilization, production, quality, and adherence to operational standards. You will oversee multiple shifts and ensure consistent operational excellence by fostering strong leadership, supporting employee engagement, and developing and mentoring leaders throughout the facility. This is a highly impactful role where you will influence both team performance and overall business results.
Responsibilities
- Develops operational goals and objectives including production, inventory control, EHS, quality, team engagement, etc. and influences team to drive performance accountability
- As a subject matter expert, provides oversite for operations framework including production, inventory control, EHS, quality, team engagement, etc. and influences team engagement.
- Accountable for the analysis of leading and lagging indicators and expectations for operational metrics including production, inventory control, EHS, quality, team engagement, etc. and reporting out metrics and deviations from forecasted performance expectations to senior/executive leadership team
- Oversees structure and charter of local committee teams (safety, quality, team engagement) in partnership with cross-functional leaders
- Set standards for accurate flow down of requirements into operational processes
- Cultivate a compliant culture through formal commitment to operational excellence including production, inventory control, EHS, quality, team engagement, etc.
- Creates a shared vision for problem-solving and data driven solutions within the organization
- Takes a proactive approach to lean implementation by driving processes that are intrinsically lean and leverages best practices across the supply chain
- Identifying customer and market risks and develop plans to mitigate
- Cultivate an environment of innovation and continuous improvement.
- Develop operating plans and budgets
- Support P&L through owning continuous improvement roadmap and cost reduction initiatives
- Plan for capital expenditures and investment
- Active contributor to sales and operations planning strategy
- Develops teaming journey strategy and provides consistent support and commitment for evolution
- Serves as site liaison and communication point person for Employee Relations concerns
- Ensure a careful selection process is used to develop a diverse and flexible workforce
- Drives development, evaluation and creation of effective employee guidelines, policies and procedures
- Set a vision for personal development and continues learning within the org
- Foster an environment of trust, open communication and feedback
- All other duties as assigned
Qualifications
- Bachelor's degree from four-year college or university preferred
- Four plus years of management experience in a Distribution Center environment preferred
- Experience managing cost in a distribution setting
- Experience in Lean manufacturing or 6-sigma preferred
- CPIM certification preferred
- Desired to achieve Black Belt 6-Sigma certification
- Teamwork and interpersonal skills, and ability to communicate with customers, team member, and senior management
- A demonstrated ability to lead people and get results through others.
- An ability to think strategically and plan over a 3-6 month time span
- The ability to organize and manage multiple priorities
- Technical skills in materials and inventory management, production scheduling, and preventive maintenance
At Foot Locker, we value innovation, authenticity, and integrity in all that we do. To uphold the security and fairness of our hiring process, we ask that candidates refrain from using AI tools, including ChatGPT, during interviews and assessments. To ensure a smooth and secure experience, please review the following guidelines:
- Cameras must be on for all virtual interviews.
- AI tools are strictly prohibited during interviews or assessments.
We appreciate your understanding and cooperation as we work together to create a transparent and equitable hiring experience.
Benefits
The annual base salary range is $100,000 - $125,000 / year. This range represents the anticipated low and high end of the salary for this position. This role is also eligible to receive short term incentives that align with individual and company performance. Salary will be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data. Salary is one component of the Foot Locker, Inc. total compensation package, which includes the below.
- Employee Discount
- Paid Time Off
- Medical | Dental | Vision Coverage
- 401(k) | Roth 401(k)
- Life Insurance
- Flexible Spending Account
- Opportunities for Advancement
- Tuition Reimbursement for Qualified Courses
- Strong Company Culture
- Employee Resource Groups
