The District Manager (DM) is a strategic field leader responsible for driving operational excellence, sales performance, talent development, and customer experience across 11–18 stores within the New Jersey/Pennsylvania district. This role serves as a coach, teacher, and business partner to Store Managers, empowering them to lead high-performing teams while ensuring consistent execution of company standards.

The DM works cross-functionally with regional leadership and key support partners across Talent Acquisition, HR, Merchandising, Loss Prevention, and Technology to optimize performance and ensure stores deliver an exceptional customer experience. By leveraging data insights, local market awareness, and enterprise strategy, the DM drives results while fostering a culture of accountability, inclusivity, and continuous development.

Customer Experience & Brand Execution

· Lead the district in delivering a world-class customer experience by elevating selling behaviors and ensuring all stores execute brand standards consistently.

· Empower Store Managers to create a warm, natural, and customer-first environment that strengthens loyalty and drives repeat business.

Talent Leadership & Development

· Recruit, hire, and onboard Store Managers and high-potential talent; maintain a robust internal bench to support staffing continuity.

· Deliver ongoing coaching, performance management, and succession planning that develops Store Managers into strong, independent leaders.

· Build a culture of accountability, recognition, and teamwork, resulting in high engagement and reduced turnover.

Operational & Financial Performance

· Own district performance across all KPIs, including sales, conversion, labor management, UPT, ATV, shrink, and customer satisfaction metrics.

· Analyze weekly and monthly performance reports to identify trends and develop targeted action plans to improve results.

· Flex labor and operational resources strategically to maximize productivity while minimizing disruption.

Market & Competitive Insights

· Utilize local market intelligence to identify opportunities and adjust strategies for growth, traffic, staffing, and product focus.

· Maintain awareness of competitive activity and shifting retail trends to keep the district positioned for success.

Communication & Cross-Functional Collaboration

· Serve as a critical connector between stores and enterprise teams; ensure Store Managers are aligned to company initiatives, priorities, and timelines.

· Build collaborative relationships with partners across HR, Merchandising, LP, Supply Chain, and Technology to support execution and remove obstacles.

Required

· 5–7 years of multi-unit retail leadership experience overseeing 8+ stores or equivalent scope.

· Proven success increasing district or multi-unit KPIs (e.g., +5–10% comp sales, reduced shrink, improved conversion/traffic metrics).

· Demonstrated ability to lead teams of 150–300+ associates through Store Managers.

· Experience hiring and developing leaders, with a track record of promoting 20–40% internal talent annually.

· Strong business acumen with experience managing P&L, labor, and operational performance.

· Ability to influence cross functionally and lead change across diverse teams.

· Strong analytical skills with proficiency in reviewing KPI dashboards, trends, and performance metrics.

· Ability to travel regularly within the district (up to 70% of the time).

· Flexibility to work evenings, weekends, and holidays as needed.

· High integrity, sound judgment, and a consistent commitment to operational excellence.

· Must be seated in Pennsylvania or New Jersey.

Preferred

· Bachelor’s degree in Business, Retail Management, or a related field.

· Experience in an omni-channel retail environment.

· Demonstrated success implementing enterprise initiatives across multiple store locations.

Success Measures

· Sales Performance: Achieves or exceeds district revenue targets and comp goals.

· Talent Health: Maintains strong internal pipeline readiness and reduces Store Manager turnover.

· Customer Experience: Improves customer satisfaction metrics through consistent service behaviors.

· Operational Excellence: Achieves shrink, payroll, and compliance targets.

· Engagement & Culture: Builds high trust, high-performance teams with strong associate engagement.

Starting Base Salary: $100,000+, based on experience, skills, internal equity, and market alignment.

Total Rewards Include:

· Employee Discount

· Paid Time Off

· Medical, Dental & Vision Insurance

· 401(k) & Roth 401(k)

· Life Insurance

· Flexible Spending Account

· Opportunities for Advancement

· Tuition Reimbursement

· Strong Company Culture

· Employee Resource Groups

At Foot Locker, we value innovation, authenticity, and integrity in all that we do. To uphold the security and fairness of our hiring process, we ask that candidates refrain from using AI tools, including ChatGPT, during interviews and assessments. To ensure a smooth and secure experience, please review the following guidelines:

• Cameras must be on for all virtual interviews.
• AI tools are strictly prohibited during interviews or assessments.

We appreciate your understanding and cooperation as we work together to create a transparent and equitable hiring experience.