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Senior Manager / Product Owner ServiceNow Business Applications (m/f/d)



IT, Product
Homburg, Germany
Posted on Friday, May 24, 2024

Business thrives through productivity and true to this meaning our Business and Corporate Services team at Fresenius is responsible for the governance and services of a wide range of technologies and platforms. We are a diverse team with members in Germany, India, Mexico and China, supporting everything from collaboration solutions based on Microsoft and Atlassian to advanced analytics & reporting solutions and state-of-the-art HR IT systems based on Workday. We closely coordinate our areas of responsibility and strategies with our business partners. Our role is to ensure efficient project and platform management to drive the technology-based success of our business.

In your role as Senior Manager / Product Owner ServiceNow Business Applications (m/f/d), you can expect not only a high degree of creative freedom and a truly international environment, but also excellent colleagues to support you throughout your journey.

This position can be filled in Germany, Poland, or the UK.

Your assignments

  • In your new role, you will manage the ServiceNow business applications product ownership for non-IT modules e.g., SPM/PPM, HRSD, AppEngine, and others.

  • You'll design and/or review ServiceNow-related solution proposals and cost estimates and oversee the delivery of ServiceNow projects throughout their lifecycle (e.g., project setup, requirements engineering, solution design, estimation, planning, testing, and status reporting).

  • While managing projects, you'll coordinate with external vendors and business stakeholders and provide your team with a clear sense of direction and motivation.

  • Additionally, you will be responsible for operational stability and SLS/TLS for business applications with 3rd party supplier.

  • Furthermore, you will align processes with ServiceNow platform owner and coordinate activities with external suppliers.

Your profile

  • Ideally a successful completed degree with a strong emphasis on IT

  • Technical / hands-on background expertise in ServiceNow (Developer, Architect or technical PM)

  • In-depth knowledge of the architecture, products, and modules of ServiceNow (e.g. Platform, AppEngine, HRSD, and others) and licensing (beyond ITSM module) e.g. knowledge of ServiceNow App Engine, ServiceNow Employee Centre, building workflows and processes, capturing input by forms, modeling & storing data, using interfaces, a ServiceNow certification is beneficial

  • Proven track record of managing teams, including offshore and remote members

  • Experience with project management methodologies (agile & classic), certification is beneficial, and in engineering, structuring and documentation of requirements

  • Excellent presentation and communication skills in English (business fluent), additional German language skills are an asset; proficiency with office software (MS Office, Confluence, Jira)

  • Strong vendor management and business stakeholder management expertise, as well as advanced reporting skills

Our offer to you

As an IT professional, there is a lot for you to discover at Fresenius. Add purpose to your career:

  • The opportunity to work mobile, individually in consultation with your manager

  • The opportunity to change not only our company, but also the world – using cutting-edge technologies

  • An environment comprising a range of different business areas and offering great scope for meaningful IT projects

  • We need your IT skills across a wider range of areas, including administration, consulting, IT security and project management

  • A colorful, intercultural, international team offering a great deal of mutual support and the scope to help shape our IT across all disciplines

  • The opportunities to select your own individualized specialist development opportunities

Do you thrive in a company that never stands still?

Then we look forward to receiving your application along with your salary expectations.