About this Position The Customer Master Data Specialist plays a critical role in ensuring the accuracy, completeness, and timely publication of product data for our North America Global Data Sync (GDS) operations. You will be part of the Customer Master Data team, collaborating closely with internal data owners, customer service teams, and business partners to resolve data gaps, support reporting needs, and contribute to continuous improvement initiatives. Working in this environment means joining a team that values accuracy, speed, and collaboration, with clearly defined performance expectations and opportunities to share best practices. This role offers the chance to make a measurable impact on data quality, operational efficiency, and overall customer experience within a dynamic and fast‑moving supply chain function.

What You´ll Do

• Process and maintain customer-specific product data attributes in the Product Data Manager (PDM) system, ensuring accurate and on‑time publication
• Manage Global Data Sync requests, monitor new item setup, and support regulatory product registration activities (e.g., WERCSmart, Smarter Sorting)
• Collaborate with internal data owners to resolve missing or incomplete product attribute issues
• Prepare and support customer service–related reporting requirements
• Share best practices and contribute to continuous improvement initiatives within the team
• Ensure high-quality output aligned with KPIs for accuracy, speed, and compliance
• Perform other customer master data–related tasks as assigned to support overall operations
  
  

What makes you a good fit

• Bachelor's Degree in any field; preferably related in business course
• Preferably with at least one (1) year related work experience in Customer Master Data Management; Fresh graduates are welcome to apply
• Knowledge in MS Office Suites (Word, PowerPoint, and Excel) required
• Skills in VBA and Macro is highly preferred; SAP is an advantage
• Must be quick to grasp new concepts and willing to learn
• Excellent command of both spoken and written English
• Amenable to work on a night shift schedule (9:00 PM – 6:00 AM), following US holidays, and report on a hybrid work set-up in Ayala Avenue, Makati
  
  

Some perks of joining Henkel

• A thriving career with the Top 15 Best Workplaces in the Philippines by Great Place to Work and the Top GBS Employer in the Philippines by the Everest Group for 4 consecutive years!
• Flexible work scheme with flexible hours, hybrid work model, and work from anywhere policy for up to 30 days per year
• Diverse national and international growth opportunities
• Global wellbeing standards with health and preventive care programs
• Gender-neutral parental leave for a minimum of 8 weeks
• Employee Share Plan with voluntary investment and Henkel matching shares
• HMO healthcare coverage plan
• Provident Fund
• Group Life and Personal Accident Insurance
  
  

At Henkel, we come from a broad range of backgrounds, perspectives, and life experiences. We believe the uniqueness of all our employees is the power in us. Become part of the team and bring your uniqueness to us! We welcome all applications across different genders, origins, cultures, religions, sexual orientations, disabilities, and generations.