Quality Engineer
Henkel
Shanghai, China
Posted on Mar 29, 2026
About This Position
- Handing customer complaint & off spec and deliver high quality product/service to internal & external customer.
- Leading customer complaint/off-spec investigations and coordinating with related departments/functions to identify root causes and implement corrective and preventive actions.
- Collecting and assessing customer special requirements, coordinating with relevant functions to determine feasibility, and providing feedback or clarification to customers.
- Leading and participating in process and product audits; regularly reviewing and updating PFMEA/Control Plans when CCMS issues, critical off-spec cases, or engineering/process changes occur.
- Supporting related functional teams to handle OSMI issues in a timely manner.
- Cooperating with QA or Sales to host customer visits and audits.
- Initiating quality planning activities.
- Initiating or implementing continuous improvement projects.
- Completing task assignments from the management team.
- Strong knowledge of quality assurance methodologies (IATF 16949), 5 tools, and processes.
- Excellent communication and interpersonal skills.
- Ability to work collaboratively in a team environment.
- Strong problem-solving skills and attention to detail.
- Experience with a multinational company and chemical manufacturer is highly preferred.
- Global wellbeing standards with health and preventive care programs
- Gender-neutral parental leave for a minimum of 8 weeks
- Employee Share Plan with voluntary investment and Henkel matching shares
- Comprehensive Group Insurance Scheme
- Annual Physical Examination
- Flexible Benefits cover for dependents
- Company Products Discount
