Recover the value of credit sales in the period authorized by the company from customers under its responsibility.
Answering incoming phone calls from customers and sales reps giving information regarding the account (overdue balance, open items, payments received, etc.)
Matching open items on customers accounts to keep the account “tidy“ (credit notes with debits, customer charges or other open items.
To avoid or minimize the bad debt.
Apply Quality Management System in accordance to ISO 9001:2015 norm in the daily activities and identify continuous improvement opportunities in the process

What makes you a good fit

Team Worker.
Office Suite Advanced Excel.
Advanced level of english.
Nice to have Portuguese.
Upper / Intermediate English.
Nice to have any digital skill (Python, Visual Basic, Copilot, Power Automate, Power Bi...)

Some perks of joining Henkel

Flexible work scheme with flexible hours, hybrid work model, and work from anywhere policy for up to 30 days per year
Diverse national and international growth opportunities
Global wellbeing standards with health and preventive care programs
Gender-neutral parental leave for a minimum of 8 weeks
Employee Share Plan with voluntary investment and Henkel matching shares
Flexible Benefits
Meal vouchers
Savings fund
Friday early finish

At Henkel, we come from a broad range of backgrounds, perspectives, and life experiences. We believe the uniqueness of all our employees is the power in us. Become part of the team and bring your uniqueness to us! We welcome all applications across different genders, origins, cultures, religions, sexual orientations, disabilities, and generations.

JOB ID: 26092473

Job Locations: Mexico, Estado De México, Huixquilucan

Contact information for application-related questions: Recruitment.LATAM@henkel.com

Please do not use this email address for sending your application or CV. To apply, please click on the "Apply for this role" button below. Applications sent via e-mail will not be accepted.

Application Deadline: As long as the vacancy is listed on our Career Site, we are happy to receive your application

Job-Center: If you have an application already, you can create or log in to your account here to check the status of your application. In case of new account creation, please use your email address that you applied with.

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