Senior Inside Sales, SEA
Henkel
Tangerang, Tangerang City, Banten, Indonesia
Posted on Apr 3, 2026
What You´ll Do What makes you a good fit
- Lead Strategy & Qualification Excellence
- Develop and implement a structured lead-handling and qualification framework.
- Screen leads from digital campaigns, distributor networks, industrial inquiries, and application engineering channels.
- Ensure effective prioritization of leads based on potential industry segments and application fit.
- Online-to-Offline (O2O) Conversion Leadership
- Own the strategy for converting online interest—forms, website leads, inbound inquiries—into offline sales engagements.
- Partner with Product Marketing to refine digital messaging for adhesive product lines.
- Optimize customer engagement workflows to increase conversion rates and shorten lead cycle time.
- Business Mapping & Account Development
- Lead detailed business mapping to understand complex industrial account organizations, production processes, procurement structures, and decision pathways.
- Identify new business opportunities in strategic verticals and collaborate with Sales Engineers/Application Engineers for penetration strategies.
- Team Building & Leadership (Future Expansion)
- Establish the foundation for a scalable Inside Sales function—including SOPs, KPIs.
- Bachelor’s degree in Business, Engineering, Chemistry, Materials Science, or related fields (industrial product experience preferred).
- 3-5+ years of Inside Sales, Lead Management, or Commercial experience, ideally in industrial adhesives, chemicals, or manufacturing.
- Proven track record in pipeline building, lead conversion strategy, and B2B industrial customer engagement.
- Experience leading teams or preparing for a leadership role
- Strong understanding of industrial processes, adhesive applications, and manufacturing environments is a plus
- Proficiency in CRM tools (Salesforce, Dynamics 365, HubSpot, etc.).
- Strategic thinking & pipeline planning
- Industrial market understanding
- Team leadership & coaching
- Customer-centric communication
- Analytical skills & business mapping
- Process creation & operational discipline
- High energy and results-oriented mindset
- Flexible work scheme with flexible hours, hybrid work model, and work from anywhere policy for up to 30 days per year
- Diverse national and international growth opportunities
- Global wellbeing standards with health and preventive care programs
- Gender-neutral parental leave for a minimum of 8 weeks
- Employee Share Plan with voluntary investment and Henkel matching shares
- Outpatient medical coverage for employees and eligible dependents
- Life, Hospital, Personal Accident Insurance Coverage
- DPLK (Financial Institution Pension Fund)
- Annual Physical Examination
