MRO Territory sales engineer
Henkel
Bangkok, Thailand
Posted on May 19, 2026
What You´ll Do
- Executes sales plans and strategy in line with SBU and sustainability strategy to maintain and develop existing and acquire new customers
- Develops and executes action plan for each customer based on customer roadmap to enhance loyalty and long-term partnership
- Delivers sales and distribution targets (KP OSG and PC % / GP %) in territory / at defined account Builds and maintains strong relationships with customers, develops customer centric initiatives & implements their feedback
- Communicates with KAM / Sales team on specific customers tasks and priorities & monitors customer activities, pricing positioning
- Coordinates with technical customer service to conduct line trials, (re)solves customer requests and complaints Executes pricing and promotional actions , Executes KAM strategy (listing, promotions) Manages and/ or steers distributor salesforce / 3rd Party Representation
- Ensures execution in excellence at point of sales; ensures merchandising and brand representation in stores / salons Conducts field, market, jobsite or store visits; follows up on store implementation/promotion, in-store stock levels, identifies gaps
- Coordinates education implementation and sales impact with technical advisors
- Takes and processes customer orders; negotiates customer agreements; carries out admin tasks related to reporting and contract mgmt Steers the overdue payments, blocks orders if needed & leverage CRM tools, data analytics, and automation to enhance sales performance
- Bachelor’s degree in Engineering, Industrial Technology, or related field -3–5 years of experience in industrial sales, MRO, or technical solutions selling
- Strong understanding of general manufacturing, maintenance, and repair applications (adhesives, sealing, corrosion protection is a plus)
- Proven ability to drive sales growth, manage territory targets, and deliver KPIs (Sales, PC%, GP%)
- Strong customer engagement and relationship-building skills across multiple levels (Engineering, Maintenance, Procurement, Management)
- Ability to identify customer needs, conduct plant surveys, and translate into value-based solutions
- Good business acumen with structured thinking (opportunity mapping, pipeline management, action planning)
- Effective communication and presentation skills (Thai & English)
- Self-driven, disciplined, and able to work independently in a field-based role
- Familiar with CRM tools (e.g., Salesforce) and basic digital tools (Excel, PowerPoint)
- Flexible work scheme with flexible hours, hybrid work model, and work from anywhere policy for up to 30 days per year
- Diverse national and international growth opportunities
- Global wellbeing standards with health and preventive care programs
- Gender-neutral parental leave for a minimum of 8 weeks
- Employee Share Plan with voluntary investment and Henkel matching shares
- Medical Coverage for employees and eligible dependents
- Provident Fund
- Annual Physical Examination for employees
- Discounts on company products
