Key Account Manager
Singapore
Posted on Jun 26, 2026
About this Position We are seeking a high-performing Key Account Manager (KAM) to be based in Singapore, with responsibility for managing and growing a portfolio of Global Key Accounts (GKA).
This role is critical in driving both long-term strategic partnerships and near-term commercial results, through a highly consultative and solution-oriented approach. You will work cross-functionally across regions to deepen customer engagement, identify growth opportunities, and deliver sustainable value for both the business and our customers.
The ideal candidate brings a strong track record in complex B2B account management, with the ability to operate at both strategic and operational levels in a fast-paced, multinational environment.
What You´ll Do
This role is critical in driving both long-term strategic partnerships and near-term commercial results, through a highly consultative and solution-oriented approach. You will work cross-functionally across regions to deepen customer engagement, identify growth opportunities, and deliver sustainable value for both the business and our customers.
The ideal candidate brings a strong track record in complex B2B account management, with the ability to operate at both strategic and operational levels in a fast-paced, multinational environment.
What You´ll Do
- Develop and execute global/regional account strategies, including revenue and growth plans aligned with business objectives.
- Identify and drive new business opportunities within assigned key accounts, managing budgets and resources effectively
- Translate customer strategies and priorities into joint innovation roadmaps and long-term pipelines
- Build and maintain strong relationships with senior stakeholders and decision-makers, acting as a trusted partner
- Lead contract negotiations, pricing strategies, and commercial agreements, ensuring compliance with internal policies
- Drive solution-based selling, including customer approvals and upstream engagement across the value chain
- Expand and develop new key accounts, including strategic and high-value customers
- Collaborate cross-functionally (e.g., R&D, Marketing, Operations) to deliver integrated and customized solutions
- Monitor account performance and lead regular business reviews with internal stakeholders
- Provide accurate forecasting, pipeline visibility, and reporting to support strategic decision-making
- Bachelor’s Degree in Engineering, Science, Business, or a related discipline
- Minimum 8 years of experience in key account management, business development, or technical sales within a B2B environment
- Experience in electronics, semiconductor, or advanced manufacturing industries would be advantageous
- Strong English communication skills (written and verbal)
- Ability to communicate in additional languages (e.g., Mandarin) is an advantage for supporting regional or customer communication needs
- Account management & strategic planning
- Sales forecasting & pipeline management
- Value-based / consultative selling
- Executive stakeholder engagement
- Negotiation & objection handling
- Networking and relationship building
- Customer insight generation & research
- Crisis and issue management
- Strong business acumen with situational adaptability
- Digital & Modern Sales
- Digital selling and CRM/system proficiency
- Data-driven decision making
- Flexible work scheme with flexible hours, hybrid work model, and work from anywhere policy for up to 30 days per year
- Diverse national and international growth opportunities
- Global wellbeing standards with health and preventive care programs
- Gender-neutral parental leave for a minimum of 8 weeks
- Employee Share Plan with voluntary investment and Henkel matching shares
- Outpatient Medical and Specialist Coverage for employees and eligible dependents
- Life, Hospital, Personal Accident Insurance Coverage
- Flexible Benefits covering Dental, Vaccination, Eye screenings etc for employees and eligible dep
- Access to company products at discounted price
