Customer Service Representative (m/f)
Budapest, Hungary · Hungary
Posted on Jul 29, 2026
About This Position
What you´ll do
What you´ll do
- Manage orders and deliveries providing high quality customer service, supporting Sales and Supply Chain departments
- Collaboration with Marketing department
- Accurate recording and monitoring of customer orders in SAP
- Act as first point of contact for customers about orders and invoicing
- Complaint management
- Support of customers Credit and Debit Note issues
- Support of customers Overdue issues
- Accurate maintenance of customer master data in SAP
- Resolve problems, complaints, queries related to deliveries
- Minimum secondary education and 0-2 years of relevant work experience
- Fluent level of English and Hungarian languages are required
- Accuracy, reliability, good time management skills
- Problem-solving capabilities
- Ability to oversee processes, to work independently and under time pressure
- Flexible personality with excellent communication and relationship management skills
- Strong level of MS Office skills is required
- SAP experience is an advantage
- Flexible work scheme with flexible hours and hybrid working type
- Diverse national and international growth opportunities
- Global wellbeing standards with health and preventive care programs
- Gender-neutral parental leave for a minimum of 8 weeks
- Employee Share Plan with voluntary investment and Henkel matching shares
- Cafeteria: 836.000 HUF gross/year
- 13th and 14th month salary
- Private clinic services
- Sports Club
