Identity & Access Management Process Manager (IAM)
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Makati, Metro Manila, Philippines
Posted on Aug 7, 2026
About this Position The Global IAM Process & Access Governance Manager defines, governs, and continuously improves IAM processes across the enterprise. The role ensures secure, compliant, and efficient IAM operations globally, with a strong focus on Joiner–Mover–Leaver (JML) processes, IAM governance, and M&A/divestment activities. The role also plays a key part in strengthening team capability and driving continuous improvement.
What You´ll Do
What You´ll Do
- Own and maintain global Identity & Access Management (IAM) processes, policies, standards, and controls; Ensure consistent and compliant execution of IAM governance across regions and platforms
- Design and optimize end-to-end JML processes in collaboration with HR, IT, and business teams
- Define KPIs, controls, and quality measures for IAM processes; Lead IAM process activities for mergers, acquisitions, and divestments
- Drive effective end‑user communication, including process updates, service impacts, and expected actions; Manage escalations related to IAM process issues, ensuring timely resolution and stakeholder alignment
- Identify opportunities for automation, standardization, and process improvement; Support IAM transformation initiatives and adoption of best practices
- Provide guidance, documentation, and knowledge sharing for IAM stakeholders; Actively contribute to team development and a strong IAM community culture
- Establish AI governance and SoD practices to ensure secure and compliant access management
- Define and govern AI-related access, compliance, and risk management processes in alignment with enterprise AI Governance frameworks
- Bachelor's Degree in Information Technology, Finance, Computer Science, or any related course
- Minimum of eight (8) years of relevant experience in IAM global environments, with strong expertise in IAM governance, process ownership, and end-to-end Joiner-Mover-Leaver (JML) lifecycle management
- Experienced in supporting M&A and divestment initiatives from an IAM perspective, ensuring secure user onboarding, access transitions, and risk mitigation throughout organizational changes
- Strong understanding of IAM controls, compliance requirements, access risks, and governance frameworks, with additional knowledge of AI Governance and Segregation of Duties (SoD) controls
- Effective stakeholder manager and communicator, able to collaborate across business and IT teams to drive alignment, resolve challenges, and deliver sustainable IAM solutions
- Proactive, accountable, and detail-oriented team player with a continuous learning mindset, committed to process improvement, organizational maturity, and collective team success
- Amenable to work on a mid-shift schedule (12:00 NN to 9:00 PM) PH time on a hybrid work set-up
- A thriving career with the Top 15 Best Workplaces in the Philippines by Great Place to Work and the Top GBS Employer in the Philippines by the Everest Group for 4 consecutive years!
- Flexible work scheme with flexible hours, hybrid work model, and work from anywhere policy for up to 30 days per year
- Diverse national and international growth opportunities
- Global wellbeing standards with health and preventive care programs
- Gender-neutral parental leave for a minimum of 8 weeks
- Employee Share Plan with voluntary investment and Henkel matching shares
- HMO healthcare coverage plan
- Provident Fund
- Group Life and Personal Accident Insurance
This job is no longer accepting applications
See open jobs at Henkel.See open jobs similar to "Identity & Access Management Process Manager (IAM)" Imagine.