Lead Warehouse - Chennai
Full-time
Chennai, Tamil Nadu, India
Posted on Sep 3, 2026
What You´ll Do
- Manage and govern 3PL warehouse operations to ensure adherence to service levels, company policies, operational standards, and contractual commitments.
- Drive warehouse performance through KPI management, including inventory accuracy, cost control, quality compliance, safety performance, and service excellence.
- Lead 3PL partner governance and contract management by conducting regular performance reviews, managing SLAs, pricing agreements, and contract lifecycle activities.
- Oversee warehouse financials and cost optimization through invoice validation, budget monitoring, spend analysis, and identification of cost-saving opportunities.
- Ensure effective utilization of warehouse systems and technologies, including SAP, WMS, EDI, and automation tools, to enhance operational efficiency and visibility.
- Drive continuous improvement initiatives focused on productivity enhancement, process standardization, operational excellence, and supply chain optimization.
- Ensure compliance, quality, and risk management by maintaining SHEQ standards, supporting audits, conducting risk assessments, and implementing RCA/CAPA actions.
- Collaborate with cross-functional stakeholders and leverage data analytics to support strategic decision-making, warehouse network optimization, space utilization, and successful onboarding of new warehouse facilities.
- Minimum 5 years of experience in warehouse operations, inventory management, warehouse footprint optimization, and supply chain processes.
- Experience managing 3PL providers, negotiating contracts, monitoring SLAs/KPIs, and driving service excellence.
- Strong knowledge of SAP (WM/EWM), WMS, EDI, warehouse automation technologies, Advanced Excel, and Power BI.
- Ability to analyze operational performance, identify cost-saving opportunities, implement process improvements, and drive operational excellence.
- Knowledge of SHEQ standards, audit management, regulatory compliance, RCA/CAPA methodologies, and risk mitigation practices.
- Strong communication, collaboration, negotiation, influencing, problem-solving, strategic thinking, and cross-functional stakeholder management skills.
- Global wellbeing standards with health and preventive care programs
- Gender-neutral parental leave for a minimum of 8 weeks
- Employee Share Plan with voluntary investment and Henkel matching shares
- Best-in-class Group Medical Insurance policy covering employee, spouse and up to 2 children
- Competitive accident and term life policies for up to 3 times annual groannual gross salary
- Progressive OPD policy of INR 30,000 for employee, spouse and up to 2 children
