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Senior Training & Product Specialist

iTrap

iTrap

Product
Posted on Nov 28, 2024

General

  • Promote company’s products to optical retail practices and other eye care professionals to achieve maximum sales revenue & volume with strategies and plans
  • Develop & coordinate internal and external product education programs with sales & marketing, and Operations teams
  • Develop & maintain customer relationships for business development

Product Training

  • Develop, design, deliver & coordinate various internal and external training programs to meet sales & business development strategies
  • Develop, maintain and update training materials (manuals, guides & course materials) with attend-ance records
  • Support course implementation for ad-hoc projects in different formats (onsite, classroom, digital, elearning, etc)
  • Identify key training focus & evaluate and review the training programs for optimum impact and effect.
  • Provide technical support, handle product enquries and perform demonstration.
  • Attend meetings or seminars to obtain information for use in training programs.

Product Development

  • Assist Manager and work as a team to execute product plans & strategies to achieve maximum sales revenue & volume, and profit.
  • To analyze potential product details, product performance data to help product planning
  • Assist in publication, master data maintenance & catalog preparation
  • Support in localization of B2B and B2C product & technical marketing content and materials
  • Collect market insights and conduct market research (e.g. comprehensive product analysis & pricing comparison with competitors) to establish clear price-positioning strategies in the market

Administrative Works

  • Provide regular product sales & training reports to management.
  • Documentation of all event attendance, feedback, and customer communication.
  • Monitor, evaluate, and record training activities and their effectiveness.
  • Maintain product knowledge on ZEISS and competitors’ new and existing products.
  • Other duties as required, assigned, or necessary.
  • Secondary Education or above
  • Diploma in Ophthalmic Dispensing or Bachelor in Optometry will be a bonus
  • 3 years experience in optical retail industry
  • Experience in working in a regional environment would be a bonus
  • Excellent communication, interpersonal and presentation skills
  • Good analytical skills
  • Proficient in written and spoken English, Cantonese and Mandarin.
  • Familiar with MS Office (especially Excel & PowerPoint for executive presentations and project man-agement)
  • Good cooperation & teamwork, loyalty, reliability
  • Proactive, can-do attitude, able to work under pressure
  • Occasionally travel as required

Your ZEISS Recruiting Team:

Pik Shan Chui (徐碧珊), Xiaojun Yang (杨晓君)