Product Analyst f/m/d

This is your chance.

With over 30 years of experience in the development of software & digital products, Jungheinrich offers a broad portfolio and comprehensive expertise in the areas of warehouse, fleet, device, process, and interface management. Our solutions cover all aspects of intralogistics and adapt flexibly to the requirements of our customers. Our international colleagues work across locations on modern and future-proof digital systems for the flexible interconnection of warehouse components, from hardware to software.

Set things in motion.

• Understand Product, Business & Customer Behavior:
  Analyze and combine product engagement, financial KPIs and customer feedback to uncover what’s working, what’s not and what can be improved to further drive our success - across digital tools, systems and service touchpoints.
• Track What Matters (KPIs & Metrics):
  Define, monitor and refine KPIs at both the company and team level. Support strategic alignment by measuring what drives performance.
• Challenge the Status Quo with Data:
  Carry out exploratory, status-quo analyses that raise important questions - even when no one explicitly asked for it.
• Create Clear Dashboards & Stories:
  Build dashboards that are easy to read and act on. Present your findings in a way that informs and influences - not just reports.
• Build on What Already Exists:
  Review and leverage existing analyses and tools available within our company to avoid duplication and build on what is already working.
• Analyze and Improve Operational Efficiency:
  Link process data with internal feedback to explore how we work - and how to work better. Identify bottlenecks, inefficiencies or patterns worth addressing.

Use your skills.

• A masters’ degree in a related field
• 4+ years of experience in product analytics, data analysis or a related data-informed role
• Strong analytical thinking and business sense - you understand the why and the value, not just the how.
• Curiosity and initiative: You don’t wait for instructions - you explore, suggest, and act
• Proficiency in BI tools such as Power BI, Tableau
• Hands-on skills with python, SQL and data platforms like Databricks
• Experience creating clean, clear dashboards and reports for different stakeholder types (from product teams to management level)
• Strong communication skills – you are able to translate data into narratives that matter.
• Strong process acumen with the ability to critically analyze and improve existing workflows to drive operational efficiency and scalability.
• Excellent knowledge of English.

Gain More.

• Attractive salary depending on your qualifications and experience
• Flexible working hours and the opportunity of working from home
• A pleasant working atmosphere with a "first-name" culture in a company where employees come first
• Challenging, independent work in an innovative, creative environment
• Language courses
• Health and recreation benefits
• Family incentives
• Healthy snack and coffee for free in a brand-new office in Zagreb
• Lots of internal events - so that we don't miss out on having fun together
• Professional and personal training opportunities for your further development