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Software Consulting Manager

Kion Group AG

Kion Group AG

Multiple locations
Posted on Friday, April 12, 2024
Searching for a high-performing Software Consulting Manager to lead and develop a team of Software Consultants. You will bring a mix of technical knowledge in supply chain-related enterprise software systems as well as an eagerness to recruit and develop strong pre-sales talent. You will strategize and empower your team to think beyond the role of solutioning to value-selling and aiding customers on their journey to realizing value in their logistics transformation journey.

What we offer:

DEFINE & DRIVE SUCCESS:

  • Create and execute strategies, tactics, budgets and KPIs to fulfill your team’s vision, mission, objectives and annual business plan
  • Design and implement a strategic business plan that ensures strong presence and communication of software value
  • Measure, report and hold team accountable for performance in close rate, on-time delivery, NPS score and quality deliverables
  • Maintain tight reporting cadence for project performance and pipeline
  • Present reports and forecasts to the leadership team
    • Assure the best solutions are presented to customers based on accurate requirements gathering
    • Generate and foster strong relationships with regional Sales and Solution Development business partners to assure tight alignment.
    • Research and identify market trends, technologies and solutions that are key to a customer’s success and creating competitive advantage for Dematic

DEVELOP the TEAM:

  • Own recruiting, objective setting, coaching, and performance monitoring of Software Consultants
  • Hire, train, and develop your team while consistently modeling Dematic and KION Values and Leadership Competencies
  • Ensure the team has strong customer facing, value-selling and storytelling skillset
  • Plan expansion and training investment aligned to business needs

MANAGE WORK:

  • Evaluate workload, generate work assignments, and manage team bandwidth and project priority
  • Participate in customer meetings as needed
  • Operate using iterative value creation methods

COMMUNICATE VISION, VALUE & NEEDS:

  • Communicate and demonstrate the Dematic Software vision to the team, motivating them to be industry leaders
  • Communicate software value to business partners and customers in the recommended solutions
  • Communicate capacity and capability to business partners
  • Communicate customer needs and Dematic gaps to product management, solution development, and marketing teams to meet market demands

Tasks and Qualifications:

What We are Looking For:

  • Bachelor's degree or equivalent work experience
  • Demonstrated ability to drive program results, hit deadlines, and measure team effectiveness
  • Exceptional interpersonal, team building, mentoring and leadership skills
  • Demonstrated willingness to take risks and make adjustments quickly
  • Executive-level verbal and written communication skills
  • 5+ years manager/supervisor experience
  • 3+ years industry experience
  • Travel estimated 20% - 25%