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Manager, IT - Bill to Cash

Kraft Heinz

Kraft Heinz

Multiple locations
Posted on Saturday, January 13, 2024

Job Description

This is a role in the Global IT Team reporting to Senior Manager, IT - Core Order to Cash (OTC). Your primary responsibility is the delivery of the Core solution in S4 Hana and the regional roll out of these capabilities. You own the implementation and configuration of the global core solution and are an SME in S4 Hana and associated tools for Order Management and Bill to Cash processes.

Position Responsibilities

  • Implementation of the core architecture template in this capability
  • Managing key stakeholder relationships in the project locally, particularly with the regional process experts and key users, understanding the importance of exceptional change management for transformation
  • Runs local adoption/fitment sessions - translating and interpret business needs into actionable requirements, and align with Core Capability lead on (minimal) valid exceptions or required enhancements to core
  • Performs the regional implementation, with hands on in the tools as well as working with external system integrators, to implement the template in the project
  • Proven track record to deliver their allocated actions on time, with great proactive communication skills to update on progress, escalate appropriately and call out risk
  • Proficient in S4 Hana and related tools in their space, with hands on experience
  • Able to champion the core solution design, able to train and support the local key user networks
  • Adheres to governance for the S4 Core and Regional implementations in S4, maintaining clear documentation including approval of local exceptions, and complete test scripts/libraries of all required scenarios
  • Supports the key user network on regional implementation and ensures appropriate training and knowledge delivery, including transition to business-as-usual team
  • Experienced managing external delivery partners
  • Manage all stakeholders in external delivery partners, internal controls and Security

Qualifications – Hard skills

  • Experience including:
    • Implementation of large-scale integration and transformation programs in Order Management and ERP systems, blending business and technical capabilities to bridge end to end process, operating models and technical architecture
    • Project scoping, management, requirements analysis/definition/mapping, solution and process design, and test planning/scenario creation for large scale programs, including budgeting and forecasting
    • Consumer Products industry
    • SAP Certified (S4/Hana required & ECC desired)
    • OmPrompt and Salesforce desired
    • ServiceNow desired
  • Team management experience required
  • Ability to travel as required by projects

Qualifications – soft skills

  • Empathy – listening to the customer - You’re known for your empathy. You listen more and talk less, and truly understand your customer. With that mindset you optimize the customer experience.
  • Project management skills - Time management has no secrets for you. You’re organized, structured and always have an overview of all the deliverables. You know how to bring multiple large-scale projects to a successful ending within the given timeframe.
  • Communication Skills - At Kraft Heinz you’ll easily be exposed to senior management, no matter your level. It’s important you have excellent communication skills, written and verbal.
  • Ability to Simplify - We like to keep it simple. And to execute fast. Your ability to simplify will be highly appreciated, when you provide simple solutions dealing with complex challenges.
  • Proactive - You are a self-starter, driven by purpose and driving initiatives and actions through to their conclusion. You are not afraid to challenge to get the right result
  • Analytical - We’re a very data driven company. You know how to translate complex data into a simple solution with your analytical mindset.

What we offer you

  • An ambitious employer - we only want to the best for you;
  • A fast career track like only few other companies can match;
  • A competitive salary and excellent bonus structure (above market);
  • Permanent contract - for we believe in doing big bets on people;
  • Always room for new ideas - if you have an excellent idea, please let us know and we can set it in action!


Guangzhou - Jinhui Building, Shanghai - Central Park, Huangpu

Kraft Heinz is an Equal Opportunity Employer – Underrepresented Ethnic Minority Groups/Women/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity and other protected classes.