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Senior Manager, IT - Basis

Kraft Heinz

Kraft Heinz

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Huangpu, Shanghai, China
Posted on Tuesday, February 13, 2024

Job Description

This role involves the utilization of strong technical expertise and cross team collaboration to deliver the migration and implementation of SAP S/4HANA across the enterprise. You will be responsible for the management of external team members and coordination with multi-functional IT teams to deliver outcomes that contribute to business goals.


  • Collaborate with cross-functional teams, including project managers, functional leads, and technical experts, to develop a comprehensive project plan for SAP S/4HANA deployments.
  • Define and implement the technical strategy around system landscape design, hardware requirements, data migration, and system integrations with SAP and non-SAP applications.
  • Demonstrate expert-level knowledge of SAP Basis administration, SAP S/4HANA, and related technologies.
  • Oversee system installations, configurations, upgrades, and patch applications to ensure a stable and optimized environment.
  • Implement performance tuning strategies to enhance system efficiency and minimize downtime of the SAP system, database and operating system. Perform capacity planning to ensure capacity utilization is within thresholds to avoid performance degradations. Proactively plan capacity, taking future workload needs into accounts.
  • Monitor system performance and proactively address any issues that may arise during the deployment process. Define and implement monitoring and alerting strategies based on best practices and progressively improve the effectiveness of the solution to ensure potential issues can be mitigated
  • Establish and maintain strict security protocols to protect sensitive data and ensure compliance with industry regulations and company policies.
  • Conduct regular security audits and vulnerability assessments to identify and mitigate potential risks.
  • Collaborate with external vendors and third-party consultants to leverage their expertise and ensure successful project delivery.
  • Create and maintain comprehensive technical documentation, including system architecture, configurations, and deployment procedures.
  • Provide regular project status updates and reports to senior management and stakeholders.
  • Ensure compliance with Internal Controls audit requirements by configuring the systems meet audit requirements. Perform audit tests on the SAP system environments (SAP, DB, Operating systems) as required by Internal Controls.
  • Follow ITIL processes to ensure critical and high severity incidents are resolved and preventative measures are implemented to avoid future occurrences. Follow the IT Change Management processes for all system modifications that are performed.
  • Identify continuous improvement opportunities and complete the full lifecycle for realizing the benefits, including solutioning, implementation and go-live.
  • Lead Basis projects from inception to closure, ensure complete scope definition to ensure nothing is missed. The projects delivery should be based on aggressive schedules to obtain benefits as quickly as possible. Manage and track project financials provide regular updates on cost forecasts.
  • Govern external SAP Basis vendors to ensure services provided meet expectation and costs are optimized. Plan the work of the external resources and follow up to make sure deliverables are completed on schedule and within costs.
  • Work with Release Management on the planning and execution of all technical activities for release cutovers. All go-live activities need to be accounted for and correctly executed.


  • Minimum 10 years of SAP Basis responsibilities for a broad range of SAP and non-SAP products.
  • Proven track record of successfully leading large-scale SAP deployment projects including S/4HANA migrations
  • 3+ full lifecycle SAP implementation projects
  • Strong leadership and team management skills, with the ability to guide a globally diverse team
  • Strong knowledge of SAP security and ABAP development
  • Knowledge of and experience with how 3rd party application are integrated into an SAP environment
  • Working knowledge of UNIX/LINUX/Windows operating systems
  • Strong knowledge of integrating SAP into SSO solutions including Logon tickets, Kerberos/SPNEGO, SAML, Client Certificates.
  • Excellent communications, problem solving, and analytical skills


Shanghai - Central Park, Huangpu

Kraft Heinz is an Equal Opportunity Employer – Underrepresented Ethnic Minority Groups/Women/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity and other protected classes.

This job is no longer accepting applications

See open jobs at Kraft Heinz.