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Network Support Engineer- L3



Customer Service
Bengaluru, Karnataka, India
Posted on Saturday, April 13, 2024

Who We Are

At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.

The Role

Network & Firewall Administrator (8-10 experience)

Network Administrator

Hands-on experience in networking(AAA, DNS, DHCP, ACL), routing (Static, OSPF, BGP) and switching(VLANs, TRUNK, STP, Port-Channel, Inter-VLAN, Mac-Filter,).

Carry out incident and problem management support to the highest standards and co-ordinate the resolution with the appropriate resolver groups.

Excellent knowledge and troubleshooting skills on Cisco ACI (Controller, Spine, Leaf) , LAN segmentation, Cisco/Juniper Switches, Nexus9k Cisco Wireless Access Points, Cisco Wireless Controllers & Meraki.

Excellent hardware troubleshooting experience

Performing network maintenance and system upgrades including service packs, patches, hot fixes and security configurations

Prepare HLD & LLD, generate configuration template for network changes, and harden network devices.

Take ownership of all security issues and manage them through to a successful resolution

Performing network maintenance and system upgrades including service packs, patches, hot fixes and security configurations

Prepare SOPs (Standard Operating Procedures) for projects, operating teams with escalation framework.

Experience with Cisco NXOS, IOS, IOS-XE, and Junos

Security Administrator

Design and implement security policies, access controls, and encryption mechanisms to protect network infrastructure and data

Excellent hardware troubleshooting experience

Excellent knowledge and troubleshooting skills on Fortigate, Juniper SRX firewall and Radware.

Excellent knowledge and troubleshooting skills on VPN ( forti Client & Junos Client) and Fortiauth NAC

Performing network maintenance and system upgrades including service packs, patches, hot fixes and security configurations

Network device Compliance Risk Analyst

Who You Are

You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others.

Required Technical and Professional Expertise

•6+ years of experience focused on network support, configuration, and implementation
•6+ years of experience in core switching, routing, MPLS, and firewalls
•Networking and security architecture and engineering support experience across local, regional, and global domains
•Ability to effectively execute multiple IT projects and deadlines with limited supervision

Preferred Technical and Professional Experience

•Application Centric Infrastructure (ACI) deployment and data center experience
•Experience with design and implementing Software Defined Network (SDN) and large complex networks
•Experience with protocols and technologies such as, BDP, OSPF, MP-FBP EVPN, VXLAN, or VPC

Being You

Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way.

What You Can Expect

With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.

Get Referred!

If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.