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Lead Network and Firewall Engineer



Hyderabad, Telangana, India
Posted on Wednesday, June 26, 2024

Who We Are

At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.

The Role

Your Future at Kyndryl

Kyndryl's focus on providing innovative IT solutions to its customers. This means that you will be working with the latest technology and will have the opportunity to learn and grow your skills.

You may also have the opportunity to work on large-scale projects and collaborate with other IT professionals from around the world.

Kyndryl is looking for an information security professional with expert level skill within the Managed Firewall scope of services and technology. The candidate must have a thorough understanding of the key technologies used to provide the service to include Gartner “Leaders” in this scope. The position will require implementing and supporting firewall policies, troubleshooting flows and connectivity, supporting firewall configurations and services and maintaining firewall lifecycle management activities.

Primary Job Responsibilities

  • Ticket Management
  • Ensure operational tickets are reviewed and resolved within given SLAs .
  • Review change requests to ensure that they are technically sound for Tier 3 approval.
  • Strictly follow Change Management Processes & Move to Production process which includes checking that tools and documentation are up to date
  • Deploy bare metal and virtual-based firewalls
  • Create and Maintain automation for builds and changes utilizing Terraform &/or Ansible.
  • Implement and support complex firewall policies:
  • Enable and manage firewall services, such as VPNs and Network IPS
  • Engage in and collaborate with vendor on issues and incidents.
  • Perform troubleshooting: flows, performance, availability
  • Firewall Compliance: - Work with an experienced team of network engineers in performing vulnerability and fault analysis on enterprise perimeter devices, and developing and implementing system remediation and recovery plans
  • Ensure OS & patching is up to date,
  • File Risks where needed
  • Ensure Documentation is up to date for Audits
  • Participate as necessary with Audit activities
  • Being proactive to anticipate issues or situations which impact service quality

Who You Are


Bachelor's in computer science


  • Atleat 10+ years of experience in IT
  • 5+ years’ experience managing firewalls and firewall configurations.
  • Experience with Palo Alto required.
  • SASE/Prisma experience required.
  • Familiarity with Cisco beneficial
  • Extensive experience supporting and operating IDS and IPS services
  • Experience integrating firewalls with SIEM services, such as Splunk
  • 3+ years as a Network Security Engineer desired
  • Passion to work as a member of a team focused on constant improvement and excellence
  • Demonstrate an ability and desire to be creative and voice out-of-the-box solutions


  • CISSP and at least one network firewall certification preferred

Being You

Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way.

What You Can Expect

With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.

Get Referred!

If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.