Who We Are

At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.

The Role

Are you ready to embark on a technical adventure and become a hero to our external and internal users? As Technical Support at Kyndryl, you'll be part of an elite team that provides exceptional technical assistance, enabling our clients to achieve their desired business outcomes.

As a Database Administrator (DBA) working with our systems engineering group, you will be a core contributor to the development of enterprise web applications as part of a cross functional agile team of Architects, Developers, QA and Operations personnel. The DBA will be responsible for the planning, installation, configuration. maintenance and production monitoring of database instances and associated software tools. The individual will also provide assistance and consultation to other infrastructure staff. Although this position is specifically related to DB2, additional experience with other platforms is highly desirable.

Key Responsibilities:

• Evaluation and utilization of software products to assist in the management of data.

• Planning, installation, and maintenance of DBMS software.

• Support/recommend reporting, query and analysis tools ensuring efficient database access

• Diagnosis of problems and resolution for application software.

• Measurement of DBMS performance and tuning; diagnosis of problems.

• Modification of system-level configuration to optimize performance.

• Interface with developers for performance and data access requirements.

• Development of standards and procedures for the DBMS environment.

• Consultation with system administrator regarding O/S - DBMS requirements.

• Maintenance of physical integrity of all production databases.

• Regularly scheduled verification procedures and error correction.

• Stay current with new database technology developments and techniques, research new software and tools, proactively recommend improvements

If you're a technical wizard, a customer service superstar, and have an unquenchable thirst for knowledge, we want you to join our team.

Your Future at Kyndryl
Imagine being part of a dynamic team that values your growth and development. As Technical Support at Kyndryl, you'll receive an extensive and diverse set of technical trainings, including cloud technology, and free certifications to enhance your skills and expertise. You'll have the opportunity to pursue a career in advanced technical roles and beyond – taking your future to the next level. With Kyndryl, the sky's the limit.

Who You Are

You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others.

Required Technical and Professional Expertise

• Minimum of 5-7 years for experience with db2 database design, Installation, Upgrade, Patching, administration and maintenance in distributed environments.

• Strong hands-on exp on most of the DB2 database versions and its features.

• Strong DB2 Database Administration and troubleshooting skills.

• Experience in upgrading Various db2 version to the latest.

• Experience in migrations and upgrade of database in heterogeneous platform.

• Strong hands-on exp on of DB2 Utilities like Load/Explain/Reorg/Runstats/db2top/db2advis/db2icrt/etc.

• Strong hands-on exp on upgrading in-place and out of place upgrades.

• Exp upgrading from db2 8.0 to latest 11.5 purescale and non-purescale.

• Exp upgrading from db2 10.5 to 11.5 purescale and non-purescale.

• Experience on upgrading db2 9.7.400.501 to 11.5 on windows 2008R2Enterprise

• Experience rollback, downgrade in case of upgrade and patch failures,

• Strong experience in SQL Performance tuning as per application requirement.

Preferred Technical and Professional Experience

• Experience in DB2 Database Administration on various OS including LUW like RHEL,AIX,Z/os, Windows(2008/2012),Linux etc.

• Candidate should be well versed with recent new db2 features and suggesting client accordingly.

• Additional databases experience like oracle, postgres, mssql, mysql more advantage.

• Experience in devops tooling would be handy, some experience of git, Jenkins, Docker

Being You

Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way.

What You Can Expect

With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.

Get Referred!

If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.