Who We Are

At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world’s leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people—Kyndryls—that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive.

The Role

Kyndryl is looking for an experienced Middleware & Job Scheduling Administrator with strong expertise in Hitachi JP1, IBM Tivoli Netcool/OMNIbus, and IBM WebSphere technologies. The candidate will be responsible for job scheduling, monitoring, middleware administration, and ensuring high availability of enterprise applications.

Develops, maintains, and manages client relationships to ensure client satisfaction and maximizes sales productivity. Supports the end-to-end fulfillment process and operations to develop and implement value-add client solutions and growth enablement. Includes understanding and communicating key client needs and information, conducting and facilitating client visits and reviews, and having a deep understanding of clients and internal processes. Technical resource with excellent Japanese translation & interpretation skills will be an add on.

Key Responsibilities Includes:

• Administer and support Hitachi JP1 Job Scheduler / JP1 Job Scheduling Software

• Create, modify, and monitor batch jobs and scheduling workflows

• Troubleshoot job failures and ensure timely resolution

• Manage and monitor alerts using IBM Tivoli Netcool/OMNIbus

• Perform event monitoring, incident management, and alert configuration

• Install, configure, and maintain IBM WebSphere Application Server (WAS)

• Deploy and manage applications on WebSphere environments

• Perform performance tuning, patching, and capacity planning

• Coordinate with application and infrastructure teams for issue resolution

• Maintain documentation and follow ITIL processes

• Operate and monitor JP1 servers, including start‑up, shutdown, and status verification

• Collect JP1 server capacity and performance data and create operational reports

• Register, modify, and delete jobs in the JP1 scheduling environment

• Analyze job execution times and investigate delays or abnormal behavior

• Respond to operational inquiries and coordinate with vendors when necessary

• Support incident and issue resolution in collaboration with internal teams

This is a project-based role where you’ll enjoy deep involvement throughout the lifespan of a project, as well as the chance to work closely with Architects, Technicians, and PMs. Whatever your current level of tech savvy or where you want your career to lead, you’ll find the right opportunities and a buddy to support your growth. Boredom? Trust us, that won’t be an issue.

Your future at Kyndryl
There are lots of opportunities to gain certification and qualifications on the job, and you’ll continuously grow as a Cloud Hyperscaler. Many of our Infrastructure Specialists are on a path toward becoming either an Architect or Distinguished Engineer, and there are opportunities at every skill level to grow in either of these directions.

Who You Are

You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others.

Required Technical and Professional Expertise:

• Bachelor’s degree in a technical field or equivalent practical experience.

• Minimum 3 years of experience in IT infrastructure management projects.

• Strong experience in Hitachi JP1 Job Scheduler

• Hands-on experience with IBM Tivoli Netcool/OMNIbus

• Experience in IBM WebSphere and IBM WebSphere Application Server

• Knowledge of Linux/Unix and Windows environments

• Understanding of middleware architecture and batch processing

• Experience in production support environment

• Hands‑on experience with JP1 job scheduling operations

• Ability to perform JP1 server operations (start/stop/status checks)

• Experience managing job definitions and schedules

• Basic analytical skills to assess job execution performance

• Strong adherence to procedures, with the judgment to handle exceptions when needed

Preferred Technical and Professional Experience

• IT Service Management: Proven track record of delivering IT Service Management (ITIL) infrastructure projects.

• Incident Handling: Proficient in handling incidents, problems, and changes.

• Technical Aptitude: Strong understanding of IT environments.

• Communication: Effective communication with stakeholders in Japan and India.

Being You

The “Kyn” in Kyndryl means kinship, which represents the strong bonds we have with each other, our customers and our communities. We focus on ensuring all Kyndryls feel included and we welcome people of all cultures, backgrounds, and experiences. Even if you don’t meet every requirement, we encourage you to apply. We believe in growth, and we’re excited to see what you can bring. At Kyndryl, employee feedback has told us that our number one driver of employee engagement is belonging. That sense of belonging — being a valued, respected, trusted member of the team — is fundamental to our culture and fueling great experiences for our customers. This dedication to welcoming everyone into our company means that Kyndryl gives you the ability to thrive and contribute to our culture of empathy and shared success. That’s The Kyndryl Way.

What You Can Expect

Your career with us isn’t just a job—it’s an adventure with purpose. We offer a dynamic, hybrid-friendly culture that supports your well-being and empowers you to grow. Our Be Well programs are thoughtfully designed to support your financial, mental, physical, and social health—because we know that when you feel your best, you do your best.

From your very first day, you’ll dive into impactful work that powers the systems our customers rely on every day. You won’t just contribute—you’ll make a difference, tackling meaningful projects that sharpen your skills and fuel your growth.

We’re here to champion your journey. With powerful tools to chart your career path, personalized development goals aligned with your ambitions, and continuous feedback to keep you inspired and on track, you’ll have everything you need to thrive and evolve. You’ll develop in-demand skills to grow your career and achieve your ambitions with access to cutting-edge learning opportunities—from certifications with Microsoft, Google, and Amazon to coaching and hands-on experiences. And through it all, you’ll be part of a culture that values empathy, restless learning, and a devotion to shared success.

We want you to thrive here—and we’re committed to helping you do just that. Ready to make an impact? Join us and help shape what’s next.

Get Referred!

If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.