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IT - Senior Manager- Order to Cash B2B applications



Berkeley Heights, NJ, USA
Posted on Tuesday, July 2, 2024

Job Title: IT – Senior Manager– Order to Cash B2B applications

Division: Corporate IT

Location: Berkeley Heights, NJ

Reports To: Director – Customer Care and Digital Projects – North America

Who We Are:

For more than a century, L’Oréal has devoted its energy, innovation, and scientific excellence solely to one business: Beauty. Our goal is to offer each and every person around the world the best of beauty in terms of quality, efficacy, safety, sincerity and responsibility to satisfy all beauty needs and desires in their infinite diversity.

At L'Oréal, our IT teams design and build solutions to ensure high performance for all our business sectors by imagining new ways of doing things, from designing websites to building algorithms and predicting new trends. They can be found leading teams towards a more connected and digitalized future in IT retail, e-commerce, CRM, data, AI, cybersecurity, Cloud and E-Marketing. You never stop learning at L'Oréal IT because things change at the speed of light! Come join our dynamic team!

What You Will Do:

The position is a hands-on role where you will support day-to-day operations of B2B/B2C supply chain systems, that involve processes on Customer Care and Digital areas. This position is responsible for performing research, analysis, design, and architecture in support of strategic projects

  • Primary role of this position is logistics execution (SAP SD and WM)
  • In depth knowledge of SAP logistics module. Sales and Distribution (SD, WM, MM) environment. Additional experience in SAP customer activity repository (CAR) promotional pricing and Point-of-sale data transfer module is preferred.
  • Manage SAP Sales and Distribution processes (order processing, pricing, billing, customer return, etc.) by conducting meetings with Business users to determine their process requirements in the areas of Supply chain and integration with processes such e-commerce, Omni channel and remote order entry
  • Manage resource assignments and priorities. Work with other functional managers to coordinate assignments/projects and other deliverables
  • Ensure Core IT policies, procedures, and guidelines are adhered to while designing IT Solutions to add value to business
  • Building and maintaining relationships with business users, BRMs, IT colleagues and external resources to foster teamwork and enable effective application delivery
  • Use of application delivery tools and methods to document business requirements, analyze existing and/or new applications, propose potential solutions for effective business cases and execute selected technology solutions
  • Use Reporting tools (Business Intelligence tools) to analyze supply chain reporting

What We Are Looking For:

Required Qualifications:

  • Minimum of 7-10 years of experience required
  • Functional knowledge of Order to Cash processes with concentration in Sales and Distribution area
  • Strong MS Office skills (MS Outlook, Excel, Word, PowerPoint)
  • Strong organizational skills with the ability to prioritize, multitask, and work independently
  • Strong analytical skills and attention to detail
  • Ability to work in a team environment, interface with multiple teams (or individuals) and manage change
  • Ability to manage business users independently, be self-motivated, proactive, and a team player.
  • Ability to embrace new technologies in a constant evolving environment is a must
  • Minimal travel is required.

What’s In It For You:

  • Competitive Benefit Package (Medical, Dental, Vision, 401K, Pension Plan)
  • Hybrid Work Policy (3 Days in Office, 2 Days Work from Home)
  • Flexible Time Off (Paid Company Holidays, Paid Vacation, Vacation Buy Program, Volunteer Time, Summer Fridays & More!)
  • Access to Company Perks (VIP Access to L’Oréal’s Internal Shop for Discounted Products, Monthly Mobile Allowance)
  • Learning & Development Opportunities (Unlimited Access to E-learnings, Lunch & Learn Sessions, Mentorship Programs, & More!)
  • Employee Resource Groups (Think Tanks and Innovation Squads)
  • Access to Mental Health & Wellness Programs

Don’t meet every single requirement? At L'Oréal, we are dedicated to building a diverse, inclusive, and innovative workplace. If you’re excited about this role but your past experience doesn’t align perfectly with the qualifications listed in the job description, we encourage you to apply anyways! You may just be the right candidate for this or other roles!

We are an Equal Opportunity Employer and take pride in a diverse environment. We would love to find out more about you as a candidate and do not discriminate in recruitment, hiring, training, promotion, or other employment practices for reasons of race, color, religion, gender, sexual orientation, national origin, age, marital or veteran status, medical condition or disability, or any other legally protected status.

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