Medical Engagement Manager

Loreal
Loreal

Posted on Aug 19, 2026

Core responsibilities:

  1. Medical Strategy
  • Develop and implement the annual medical strategy and offline/online tactical plan aligned with business objectives for detailed products.
  • Analyze market dynamics, customer insights, competitive landscape, and treatment trends to identify growth opportunities.
  • Prepare regular business reviews and strategic recommendations for senior management.
  • Manage the brand medical budget and ensure efficient allocation of resources.
  1. Medical Communications
  • Develop promotional materials including visual aids and emails/messaging.
  • Ensure all communication complies with regulatory requirements and internal review processes.
  • Manage relationships with creative, digital, and media agencies.
  1. Omnichannel & Digital Marketing
  • Develop and execute omnichannel customer engagement strategies.
  • Manage digital marketing campaigns across email, websites, webinars, social media (where appropriate), CRM platforms, and digital advertising.
  • Optimize customer journeys using data and behavioral insights.
  • Partner with Business Analysis to improve personalization and campaign effectiveness.
  • Evaluate and implement innovative digital tools and AI solutions.
  1. Customer Engagement
  • Build customer-centric medical initiatives targeting healthcare professionals, pharmacists, hospitals, and other stakeholders.
  • Support congresses, symposia, webinars, and scientific events.
  1. Cross-Functional Leadership
  • Work closely with Medical Affairs to ensure scientific accuracy and compliant customer engagement.
  • Collaborate with Business/Sales teams to translate strategy into effective field execution.
  • Lead cross-functional medical team meetings and ensure alignment on priorities.
  • Promote collaboration, innovation, and continuous improvement.
  • Champion customer-centric and data-driven decision-making.

Qualifications:

  • Advanced degree in Pharmacy, Medicine, Chemistry or Life Sciences.
  • Strong knowledge of omnichannel marketing, CRM, digital campaigns, and customer analytics.
  • Experience with product launches and lifecycle management.
  • Knowledge of market regulations and compliance requirements.

Key Skills:

  • Scientific expertise.
  • Strategic thinking.
  • Communication and presentation skills.
  • Digital and omnichannel marketing.
  • Project and budget management.
  • Business and financial acumen.
  • Analytical and problem-solving abilities.
  • Ability to work effectively in cross-functional teams.
  • Data analysis and performance measurement.
  • High ethical standards and integrity.

Who should apply?

  • At least 5 years of experience in pharmaceutical, cosmetic or healthcare medical marketing experience.
  • Experience and knowledge in personal & skin care & hair care will be an advantage

Strong leadership and collaboration to work in cross-functional teams.

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