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Senior Software Engineer - Commerce Order Engineering

Marriott International

Marriott International

Software Engineering
International Falls, MN, USA
Posted on Thursday, June 20, 2024

Job Description

Job Number 24039074
Job Category Information Technology
Location Marriott International HQ, 7750 Wisconsin Avenue, Bethesda, Maryland, United States VIEW ON MAP
Schedule Full-Time
Located Remotely? Y
Relocation? N
Position Type Management

We are seeking an enthusiastic engineer to help lead and support the digital transformation of Marriott technology platforms. The candidate should be a technology expert and deeply enthusiastic about solving complex problems. The candidate must have the capability to lead architecture, design, and build innovative services and frameworks in support of Marriott's Technology Innovation Platform. The candidate should be able to collaborate extensively with Enterprise Architecture, Infrastructure, and DevSecOps teams to ensure the development of the right architecture components. Work across multiple products and engineering teams to deliver incremental value against a multi-year modernization roadmap. Perform research, analysis, design, creation, and implementation of applications to meet current and future user requirements. Help develop proof-of-concept implementations to help evaluate innovative technology to drive and meet Marriott’s business and technology objectives.

Candidate must have the capability to lead, support, and resolve production issues. Capable of working across multiple products and engineering teams to deliver incremental value against a multi-year modernization roadmap. Perform research, analysis, design, creation, and implementation of applications to meet current and future payment platform requirements. Help develop proof-of-concept implementations to evaluate innovative technology to drive and meet Marriott’s business and technology objectives.

Candidate must have the ability to communicate upward to superiors and laterally to other departments. The candidate should have demonstrated the ability to monitor deliverables from the scrum teams operating in an onshore/offshore model. Candidate should be familiar with managing software deployment activities for on-property & above-property services as applicable.

CANDIDATE PROFILE Education and Experience Required:

  • Undergraduate degree or equivalent experience/certification
  • 5+ years’ experience in software development with expertise in:
    • Defining, creating, and supporting enterprise-scale cloud solutions in an agile development environment
    • Delivered large-scale systems, with a focus on scalability, latency, security, and resilience.
    • Firsthand experience in building cloud-native microservices, domain-driven development, and event-oriented architectures
    • Expertise in automation, CI/CD, Release Management processes, and Application Deployments to Cloud.
    • Working knowledge in API platforms, back-end services, database, and networking components of full-stack infrastructure


  • Prior work experience on eCommerce platforms, Order Management Systems, Point of Sale, EMV Payment System integrations, and building systems leveraging MACH (Microservice, API-first, Cloud-native, Headless) architecture and SOLID Design Principles.
  • Working knowledge of DevOps, Containerization, and development of CI/CD pipelines, API platforms, back-end services, database, and networking components of full-stack infrastructure
  • Development experience in the following tech/tool/platforms stack:
    • Java/J2EE
    • Spring Boot
    • Spring Webflux/React
    • GraphQL
    • Microservices development
    • Document-based NoSQL Databases
    • Kafka
    • Workflow Orchestration
    • BRMS
  • Knowledge of Kubernetes (k8s) and event-driven architecture is a plus.
  • Retail or Travel Commerce experience
  • Payment Processing and payment-related industry standards and regulations
  • Certification in AWS/Azure certification is highly desirable.
  • Performing requirement analysis, architecture reviews, high-level solution design, and API design.
  • Experience working in an agile development environment with an onshore-offshore model.
  • Demonstrated ability to learn and experiment in future software engineering opportunities.
  • Technology leadership experience in an onshore/offshore development model

CORE WORK ACTIVITIES Technical Leadership

  • Trains and/or mentors other team members, and peers as appropriate
  • Provides financial input on department or project budgets, capital expenditures, or other cost/resource estimates as requested.
  • Identifies opportunities to enhance the service delivery processes.

Delivering Technology

  • Performs more complex quantitative and qualitative analyses for service delivery processes and projects.
  • Facilitates achievement of expected deliverables and obligations of Services Providers
  • Validates completeness of requirements before Service Provider solutions
  • Ensures all projects follow the defined development and business case processes.
  • Ensures proper coordination with appropriate IT and vendor relations teams.
  • Provides consultation for routine and complex systems development.
  • Ensures early warning to the business stakeholder executives regarding degraded or missed service levels.
  • Coordinates with Operations and Infrastructure teams for deployment and production support activities

IT Governance

  • Follows all defined IT standards and processes (i.e., IT Governance, SM&G, Architecture, etc.), and provides input for improvements to the appropriate process owners as needed.
  • Maintains a proper balance between business and operational risk.
  • Follows the defined project management standards and processes.

Service Provider Management

  • Validates that Service Providers develop and manage respective aspects of a project plan, including schedules, deliverables, and appropriate metrics.
  • Makes short-term plans for the team to effectively utilize resources.
  • Monitors Service Provider outcomes.
  • Reviews estimates of work effort for client projects provided by Service Providers for accuracy.
  • Facilitates timely resolution of service delivery problems and minimizes the impact on clients.


  • Communication - Conveys information and ideas to others convincingly and engagingly through a variety of methods.
  • Leading Through Vision and Values - Keeps the organization's vision and values at the forefront of employee decision-making and action.
  • Managing Change - Initiates and/or manages the change process and energizes it on an ongoing basis, taking steps to remove barriers or accelerate its pace; serves as a role model for how to manage change by maintaining composure and performance level under pressure or when experiencing challenges.
  • Problem-Solving and Decision Making - Identifies and understands issues, problems, and opportunities; obtains and compares information from various sources to conclude, develops and evaluates alternatives and solutions, solves problems, and chooses a course of action.
  • Professional Demeanor - Exhibits behavioral styles that convey confidence and command respect from others; makes a good first impression and represents the company in alignment with its values.
  • Strategy Development - Develops business plans by exploring and systematically evaluating opportunities with the greatest potential for producing positive results; ensures successful preparation and execution of business plans through effective planning, organizing, and ongoing evaluation processes.

Managing Execution

  • Building a Successful Team - Uses an effective interpersonal style to build a cohesive team; inspires and sustains team cohesion and engagement by focusing the team on its mission and importance to the organization.
  • Strategy Execution – Ensures successful execution across business plans designed to maximize customer satisfaction, profitability, and market share through effective planning, organizing, and ongoing evaluation processes.
  • Driving for Results - Sets high standards of performance for self and/or others; assumes responsibility for work objectives; initiates focus and monitors the efforts of self and/or others toward the accomplishment of goals; proactively acts and goes beyond what is required.

Building Relationships

  • Customer Relationships - Develops and sustains relationships based on understanding customer/stakeholder needs and actions consistent with the company’s service standards.
  • Global Mindset - Supports employees and business partners with diverse styles, abilities, motivations, and/or cultural perspectives; utilizes differences to drive innovation, engagement and enhance business results; and ensures employees are allowed to contribute to their full potential.
  • Strategic Partnerships - Develops collaborative relationships with fellow employees and business partners by making them feel valued, appreciated, and included; explores partnership opportunities with other people in and outside the organization; influences and leverages corporate and continental shared services and/or discipline leaders (e.g., HR, Sales & Marketing, Finance, Revenue Management) to achieve objectives; maintains effective external relations with government, business, and industry in respective countries; performs effectively as a liaison between locations, disciplines, and corporate to ensure needed resources are received and corporate strategies are understood and executed.

Generating Talent and Organizational Capability

  • Developing Others - Supports the development of others’ skills and capabilities so that they can fulfill current or future job/role responsibilities more effectively.
  • Organizational Capability - Evaluates and adapts the structure of assignments and work processes to best fit the needs and/or support the goals of an organizational unit.

Learning and Applying Professional Expertise

  • Continuous Learning - Actively identifies new areas for learning; regularly creates and takes advantage of learning opportunities; uses newly gained knowledge and skill on the job and learns through their application.
  • Technical Acumen - Understanding and utilizing professional skills and knowledge in a specific functional area to conduct and manage everyday business operations and generate innovative solutions to approach function-specific work challenges.

California Applicants Only: The salary range for this position is $96,038.00 to $209,169.00 annually.

Colorado Applicants Only: The salary range for this position is $96,038.00 to $190,154.00 annually.

Hawaii Applicants Only: The salary range for this position is $116,205.00 to $209,169.00 annually.

New York Applicants Only: The salary range for this position is $96,038.00 to $209,169.00 annually.

Washington Applicants Only: The salary range for this position is $96,038.00 to $209,169.00 annually. In addition to the annual salary, the position will be eligible to receive an annual bonus. Employees will accrue 0.04616 PTO balance for every hour worked and eligible to receive minimum of 7 holidays annually.

All locations offer coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, paid parental leave, educational assistance, 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts. Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others.

Marriott HQ is committed to a hybrid work environment that enables associates to Be connected. Headquarters-based positions are considered hybrid, for candidates within a commuting distance to Bethesda, MD; candidates outside of commuting distance to Bethesda, MD will be considered for Remote positions.

The application deadline for this position is 112 days after the date of this posting, 3/6/2024.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.