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Sr. Systems Analyst - I&DSS Strategy and Communications

Marriott International

Marriott International

Marketing & Communications, IT
Bethesda, MD, USA
Posted on Thursday, June 20, 2024

Job Description

Job Number 24085683
Job Category Information Technology
Location Marriott International HQ, 7750 Wisconsin Avenue, Bethesda, Maryland, United States VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Management


As a member of the Reporting and Analytics team in the Infrastructure & Delivery Shared Services (I&DSS) organization this position will be responsible for development and fulfillment of strategic planning, key strategic messaging, storytelling with data and initiative presentation materials for I&DSS senior leadership, as well as requirements management for the Reporting and Analytics team. The Analyst will collaborate with I&DSS senior leaders and communications partners across the company to deliver consistent, branded messaging for organization-wide communications and key strategic events and initiatives (i.e. Town Halls, AES activities). Analyst will also implement and own the Reporting and Analytics teams’ requirements management process. Candidates must have a passion for creating content, telling stories with data, and developing storyboards to deliver effective messaging.


Education and Experience


  • Undergraduate degree, preferably in communications or business
  • 5+ years’ experience developing and delivering executive communications
  • 5+ years' experience producing engaging presentation content in Adobe Illustrator, Photoshop or Canva, and Microsoft PowerPoint
  • 3+ years’ experience developing and delivering Requirements Management lifecycle

Preferred skills and expertise

  • Exceptional verbal and written communication skills, and an ability to articulate compelling ideas and gain alignment
  • Savvy at communicating content to a variety of audiences, and can flex style to suit the needs of the audience
  • Works well in fast paced, agile environment
  • Experience in Information Technology (IT) and/or technology-facing role
  • Experience interfacing with business partners
  • Ability to independently manage small projects while also contributing to larger initiatives


  • Partner with I&DSS senior leaders to develop messaging and content that supports key strategic initiatives across the organization, such as Town Halls and AES activities
  • Develop targeted communications that are impactful and relevant on behalf of I&DSS SVP; and distribute using various formats and delivery channels to target specific audiences.
  • Develop and manage calendar of key messaging for I&DSS senior leaders to ensure consistent, relevant and timely awareness of internal operating rhythms.
  • Develop and design presentations for I&DSS SVP for critical meetings and events.
  • Design and apply a structured communications management approach and methodology for initiatives supported.
  • Maintain and evolve internal digital presence for I&DSS on Company Intranet (MGS) and anything else (e.g. newsletter?). Source content, write, and/or edit blurbs and short articles, webpages, etc. leveraging internal and external talent to create engaging content.
  • Use data to measure and report the effectiveness of communications through metrics and surveys; and provide feedback to Leadership in support of refining and maturing communications.
  • Work collaboratively with communication partners across the company to ensure alignment and consistency with broader organizational communication efforts.
  • Work with Reporting and Analytics team stakeholders to identify and define business and technical requirements. Manage requirements end-to-end throughout development lifecycle.
  • Seek opportunities to continuously improve the Reporting & Analytics teams’ requirements management framework
  • requirements framework
  • Complete special projects, as assigned

Managing Projects and Priorities

  • Functions as a strategic senior communications expert within the department.
  • Develops specific goals and plans to prioritize, organize, and accomplish work.
  • Champions leaders’ vision for product and service delivery.
  • Makes and executes the necessary decisions to keep moving forward toward achievement of goals.
  • Provides direction and assistance to other teams regarding projects.
  • Determines priorities, schedules, plans and necessary resources to promote completion of any projects on schedule.
  • Analyzes information and evaluates results to choose the best solution and solve problems.
  • Thinks creatively and practically to develop, execute and implement new project plans.
  • Generates and provides accurate and timely results in the form of reports, presentations, etc.
  • Plans, develops, implements, and evaluates the quality of operations.

Delivering on the Needs of Key Stakeholders

  • Understands and meets the needs of key stakeholders.
  • Communicates concepts in a clear and persuasive manner that is easy to understand.
  • Demonstrates an understanding of business priorities.
  • Supports achievement of performance goals, budget goals, team goals, etc.

Providing Technical Support and Consultation

  • Provides technical expertise and technical leadership within own and other teams.
  • Provides recommendations to improve the effectiveness of processes and programs.
  • Demonstrates advanced knowledge of job-relevant issues, products, systems, and processes.
  • Demonstrates advanced knowledge of function-specific procedures.
  • Applies knowledge/judgment to achieve business goals.
  • Foresees, identifies and resolves problems.
  • Keeps up-to-date technically and applies new knowledge to job.
  • Performs other reasonable duties as required for this position.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.