Product Specialist - Heart Failure (Penang)
Novartis
Product
Malaysia
Posted on Monday, October 16, 2023
Job Description
4! The 4 essential elements that shape our culture: Inspired. Curious. Unbossed. Integrity. Our mission is to discover new ways to improve and extend peoples’ lives. Your passion to build, execute business plans to meet the sales goals, develop effective professional business relationships with Healthcare Professionals will help the world understand what these medicines do, why they matter and how Novartis is striving to reimagine medicine.
As a Product Specialist for Heart Failure based in Penang, you will be responsible (directly or indirectly) for achieving sales targets and promoting the products to health care professionals for a specific account, product or a given territory in a specialty area and bring specialist knowledge in the required therapeutic area.
Your Responsibilities:
Your responsibilities include, but not limited to:
• Develop business plans and implement related activities like customer events, sales & marketing campaigns, sales presentations necessary to achieve agreed objectives.
• Accountable for achieving agreed sales, productivity and performance targets within agreed budgets and timescales. Achieve agreed contact, coverage and frequency targets through various communication channels
• Provide Key account/hospital network support, market access support, including referral networks. Ensure customer satisfaction and best in class customer relationship.
• Have a deep understanding in the respective specialist area and priority products. Maintain and enhance knowledge of products, product strategy, positioning, key messages, programs, company developments, customers, and competitors
• Ensure the accurate and timely completion of all reports. Handle enquiries and complaints quickly and professionally and in accordance with company procedures.
• Contribute positively to the Sales and Marketing team through co-operative relationships and collaborative efforts to achieve team and company objectives. Provide input into effective use of promotional funds and territory sales forecasting.
• Follow all adverse events guidelines, and Code of Conduct Guidelines as promoted by Novartis Demonstrate Behavior in accordance with Novartis code of practices. Reporting of technical complaints / adverse events / special case scenarios related to Novartis products within 24 hours of receipt. Distribution of marketing samples (where applicable)
As a Product Specialist for Heart Failure based in Penang, you will be responsible (directly or indirectly) for achieving sales targets and promoting the products to health care professionals for a specific account, product or a given territory in a specialty area and bring specialist knowledge in the required therapeutic area.
Your Responsibilities:
Your responsibilities include, but not limited to:
• Develop business plans and implement related activities like customer events, sales & marketing campaigns, sales presentations necessary to achieve agreed objectives.
• Accountable for achieving agreed sales, productivity and performance targets within agreed budgets and timescales. Achieve agreed contact, coverage and frequency targets through various communication channels
• Provide Key account/hospital network support, market access support, including referral networks. Ensure customer satisfaction and best in class customer relationship.
• Have a deep understanding in the respective specialist area and priority products. Maintain and enhance knowledge of products, product strategy, positioning, key messages, programs, company developments, customers, and competitors
• Ensure the accurate and timely completion of all reports. Handle enquiries and complaints quickly and professionally and in accordance with company procedures.
• Contribute positively to the Sales and Marketing team through co-operative relationships and collaborative efforts to achieve team and company objectives. Provide input into effective use of promotional funds and territory sales forecasting.
• Follow all adverse events guidelines, and Code of Conduct Guidelines as promoted by Novartis Demonstrate Behavior in accordance with Novartis code of practices. Reporting of technical complaints / adverse events / special case scenarios related to Novartis products within 24 hours of receipt. Distribution of marketing samples (where applicable)
