Senior Analyst - Data & Products
Novartis
Summary
About the Role
- Create and deliver below customer requirements as per agreed SLAs -Deliver services through structured project management approach with appropriate documentation and communication throughout the delivery of services .
- Quality Assurance ; Ensure deliverables for quality and accuracy are of the highest order.
- On-time project delivery within stipulated deadlines -Support in creation and maintenance of standard operating procedures (SOPs) -Support in developing and maintaining knowledge repositories that captures qualitative and quantitative reports.
- Participate in various knowledge sharing sessions that
- - Good customer satisfaction scores - Ability to manage multiple stakeholders / projects - Delivery on time
Work Experience:
- Operations Management and Execution.
- Project Management.
- Working experience within the pharmaceutical industry.
- NA.
- English.
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